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Casino Royal Club - No payout issue

UNRESOLVED

Complaint Info

Disputed casino

Casino Royal Club

Amount

$ 344

Posted on December 17, 2022

I made a deposit of $25 with a $366 bonus I made the playthrough and requested a withdrawal on December 5, 2022. I sent my documents and everything still pending for 10 days. They told me it will process 7 to 10 business days. It’s taking too long to get my money, I was excited and everything at first.

AskGamblers
Posted on December 17, 2022

Dear @Isaiah96,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
Posted on December 22, 2022

Dear Casino Royal Club,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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