I made a deposit of $25 with a $366 bonus I made the playthrough and requested a withdrawal on December 5, 2022. I sent my documents and everything still pending for 10 days. They told me it will process 7 to 10 business days. It’s taking too long to get my money, I was excited and everything at first.
Complaint Info

Dear @Isaiah96,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
This is proof
This what they told me

Dear Casino Royal Club,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Casino Royal Club Complaints
- 3 of 27 resolved
- 4 days avg response
- 1 week avg complaint life
- 1,425 USD avg amount
-
Unresolved
Casino Royal Club - They only pay out to a Bitcoin account
$849
Unresolved
Casino Royal Club - They only pay out to a Bitcoin account
I'm trying to cash out my $849 of $6,000 winnings. I understand the cash out amount regulations. What I don't understand is the payout being only in ...
-
Unresolved
Casino Royal Club - Refusing to pay out winnings
R9,000
Unresolved
Casino Royal Club - Refusing to pay out winnings
After speaking to my account manager "Maki" from Casino Royal Club, I have been informed that I will not be able to withdraw the R9000 withdrawable ...
-
Unresolved
Casino Royal Club - Still awaiting £1,000 withdrawal after almost 2 months
£1,000
Unresolved
Casino Royal Club - Still awaiting £1,000 withdrawal after almost 2 months
I submitted a withdrawal request for £1000 on November 26th and I'm still awaiting payment. I've emailed on several occasions but nobody has got ...
-
Unresolved
Casino Royal Club - Delayed payment and no response to queries
R3,000
Unresolved
Casino Royal Club - Delayed payment and no response to queries
After depositing R650 into this casino and claiming a promotion and clearing it, I was left with R3000 in my account. I submitted a withdrawal request ...
Have trouble with Casino Royal Club?