I have claimed 200% 1st deposit bonus after deposited $25 on last Tuesday. I have played several slots and had wagered 11X finished I finally requested a withdrawal $130. On next day they asked my photo identification and neteller login page screen shot. So, I had sent those accordingly on Wednesday but after waited whole day they didn't reply concerning my payments. Today I again contacted with them then they replied :
This is < name removed > from the Billing Department, your inquiry was forwarded to me for review.
Please be advised that the Passport you sent did not pass our Security Department's risk checks. For this reason, your account has been suspended and your withdrawal will not be processed.
< name removed >
I am well verified player of so many casinos and getting paid on time. But Win A Day casino got problem about my passport. I am sure they are not as good casino as I heard of them because they robbed my tiny winnings $130 which I had won after my deposit $25. Could get any help from you to resolve my issue please? Thank you.