Unsolved Casino Complaints

Bets10 Casino - Slow support, delayed payment

After successful verification of my accoun, it is still "limited" and I cannot withdraw money that are listed as "withdrawable funds". I have sent ...

Ladbrokes Casino - Self excluded, but allowed to create new accounts and deposit

i have already raised this complaint with Ladbrokes directly but i have still not got a reply in regards to the refund i want. i am making this ...

African Palace Casino still has not paid me 1462 euro after I sent them my document and cashout

I want my 1462 euro from African Palace casino. They told me I needed to verify my account so I sent them what they asked for. Now they do not respond ...

Crazy Spins Casino - Giving me the runaround with a withdrawal request

I deposited 2 lots of 20 pounds with 2 lots of 4 pounds bonus, I played for over 7 hours and at the end I had won over 400 pounds, so before I lost ...

Golden Riviera confiscates 2100 euro winnings

I played and won 2128 euro at Golden Riviera casino one month ago. My winnings were confiscated. When asked casino why they did it- the only answer ...

Titan Casino - Bonus added without consent

I credit my new account with £200 ready for a quick game of live blackjack, the casino then added a £300 bonus without my consent or knowledge. This ...

Moneystorm Casino - Not willing to pay

Dear Team, i need your help but my English is not the best, SORRY! I start playing at the Casino Moneystorm at 2 Month ago and get a No Deposit ...

Casino Sieger - NetEnt slot Devil's Delight malfunction

The Devil's Delight slots has a so-called "Soul-o-Meter", where players can collect souls over a long time during play. When the meter reaches 15 ...

Betfred Casino declined my withdrawal and took £4650 out of my £6959

Okay so I am fairly new to online casinos and saw the offer of deposit 10 get 60 to play with by betfred. I do this and gradually work my way up to £ ...

Mr Smith Casino - Will not pay my winnings due to self-exclusion made at another casino

I joined mrsmith casino around 16th Jan, I made several deposits totaling £2361 over the period of time. I then won £10,500 and was asked to verify ...

Onbling Casino - Randomly Chosen for Security Check. Really?!

We would like to inform you that your withdrawal request was not approved at this time. Your account was randomly chosen for a security check and you ...

Always Vegas Casino is not paying me!

At first I grabbed no deposit bonus on Always Vegas (06.01.2015.) casino after which I done all wagering requirements. However, maximum amount ...

Onbling Casino started paying then stopped and not responding any more

I won $11,193 at Onbling casino. When I try to cash out they ask me to verify. I give everything they ask and they verify me... then the send me only ...

Euro Play Casino - Delayed withdrawal of 250 €

Dear Askgamblers Support, I made a withdrawal of 250 euro to my Neteller account on the 27th of November. I still waiting. No answers by email. Had a ...

Grand Parker Casino - Having verification troubles

Hi am really stress and confused with Grand Parker Casino for a new member I shouldn't be facing all this. I was told to send in my documents for ...

Black Diamond Casino - Denied payment of $2000 with a weird reason

I requested a withdrawal of my full balance ($2000) after I went on a nice streak in blackjack. (I only play blackjack). A few days later i recieved ...

Golden Lady Casino - Refuse to tell me when I will be paid for over a moth now

I had two withdraws processed on the 27th of Nov 2014. They processed them but never sent them to me. Well I requested the withdraws almost two month ...

Slotobank Casino - Account blocked, cashout even deposit refund declined

Over one month ago I made a deposit to Slotobank casino via Neteller (verified) and asked on Chat for a bonus. got it and started to play with low ...

Onbling Casino - After Proper Verification, Casino Asking for copy of Passport

I have won several times at this casino. I have found they have very good stall tactics with payments. A few weeks ago I hit the Major Jackpot on ...

Parasino Casino not answering e-mails nor paying out withdrawals

I recently won money in Parasino Casino. I made a total withdrawal request of 15.000 Euros to my Neteller account. Documents were requested and I sent ...

21 Nova Casino - Refused £4,000 Withdrawal, support lied and gave me the runaround

I have been self-excluded from William Hill twice over the past few years, however they have let me open 3 or 4 accounts since then. Yes, I know I ...

Grand Parker Casino - Does not want to pay my 1000EUR I won

I played in Grand Parker Casino and won 1000 EUR and when I submit a request for the withdrawal, after 10 business days they replied that your ...

Super Casino - Overzealous Verification of Account

Hello, I have had no option but seek an alternative intermediary as Supercasino have been holding my funds in excess of 6,000gbp for the last 8 ...

Red Flush Casino - Getting the run around for my payment

Have promised payout for 2 weeks now Keep telling me that it will be in my account in 3-5 business days, then tell me ooops we made mistake and are ...