Unsolved Casino Complaints

Bovada casino payout delay

I requested a relatively small payout (1000) two weeks ago. I was told 4-7 days it would be credited to my credit card. I've cal 3+ times and have ...

Play2Win Casino - Withdrawal not being actioned

I requested a withdrawal on the 25th of July, I then received an email requesting documents, which I sent and I received an email telling me that they ...

Casino.com - Failed withdrawal followed by missing funds

So i sign up on casino.com, and first they force the bonus on first deposit but still it was a small deposit that i lost, thus getting rid of the ...

Begado Casino - Account closed after verification without any given reason

I had to summit faxback form all with my identity verification to make a withdraw from my acct... the representative to me the only way for me to send ...

Spin Palace Casino - Having troubles to purchase another continue in a tournament!

Played a free slot tournament (ID 727466) today in which gave 2 minutes play time. On completion of the free-play 2 minutes it gave you an option to ...

7 Sultans Casino - Won £3,913 and my account was immediately closed

I deposited £500 for their welcome bonus, then received it automatically. My balance at this point was £1000 (500 deposit, 500 bonus) I looked ...

Crazy Luck Casino - Not Allowing me to Withdraw Winnings

I deposited $150 at Crazy Luck on September 29, 2014. I hit 4 reels wild on Cosmic Quest 2 and I was betting $10/spin. So, I finally hit a big one. ...

Royal Vegas Casino - Waiting on 2 withdraws 6000 and 8000 CAD

I am still waiting on two withdraws from Royal Vegas Casino, after my first attempt to do a withdraw (10days ago) I wasn't asked to send the usual ...

Crazy Spins Casino - Not answering my mails

I deposited £25 and won a big prize, over £200. It wouldn't let me withdraw saying I had to turn over 5£ which makes no sense but I assumed I had ...

Vegas Sky Casino - Free 38 Eur Bonus scam

Unfortunately, this was my worst experience with online casinos. I registered at Vegas Sky casino, because they attracted me with their 38 $/Eur/Gbp ...

Casino Fiz - Delayed payment and no clear information regarding my withdrawal

Unfortunately, I have to submit another complaint regarding this casino. I requested a withdrawall on 21 Sept. after completing my wagering. The ...

Casino Fiz - Doesn't accept USA Players but takes deposits!

I have been playing at Casino Fiz for about a month and deposited about $300 dollars in total, all made in $25 single deposits. I was a little suspect ...

Euro Play Casino - Not paying and not answering

I played the above casino on the 26/09- 2014 and won £500 no 17974899 and agin30/09- 2014 and won £500 no 17984020 which I withdrew after 2 weeks I ...

SLoto' Cash Casino Don't Pay legit winnings of 17k

I signed up at Slotocash Casino on early October. I made a deposit of 500, and claimed a signup of 400% bonus. I had a total of 2500 in my account. I ...

Caesars Casino - Transaction not canceled immediately after submitting

I deposited funds then realized I was unable to play at this casino because I live in California and you must be in NJ to play. I immediately tried ...

Betway Casino - Won some money now account is under investigation

I started an account on betway on 9/10/14 I deposited some funds and did not receive any bonus, i also sent in my driving license which u have to do ...

Monte Carlo Casino - No answer no bonus and cant play or withdraw

I deposit 100 euro in casino monte carlo and they promised me a 100% bonus but after my deposit no bonus at all. After sending two emails with no ...

Mansion Casino - I'm having payment issues

good day. i have been waiting from the 3 October 2014 for my withdrawal from mansion casino i have an email stating i have withdrew the amount of ...

ComeOn Casino - A software glitch which no one cares to fix

i was playing a game hot gems on the Thursday i played quite a bit of money into it when finally i won 60 pound and the free spin bonus just as it ...

Platinum Play Casino - Ignoring request of self-exclusion

Hello. I am a compulsive gambler, as explained in the email I have sent to the casino. I am trying to fight this problem with the self exclusion from ...

Grand Macao Casino - Not Willing to pay my €3000

I have £3000 sitting in my Grand Macao Casino account and they will not release it, they just cancel the withdrawal requests. I had $5000 of which ...

Euro Play Casino - Not paying!

I played the above casino on the 23rd august 2014 and won £500 which I withdrew after 2 weeks I contacted them to ask them where my withdrawel was ...

LSbet Casino refuse to pay $9000

LSBET refuses to pay 9021 USD since March 2014. The deposit was of 300 and the bonus 300. They asked for the following documents in order to verify ...

Club Vegas USA - £25 paid for £94 withdrawal

I have played a no deposit bonus at this casino, I successfully met all terms which included a playthrough and a maximum £70 cashout. I spoke to ...