Unsolved Casino Complaints

VoltCasino - Wants me to send verification documents to a gmail address?!

I played here and did not receive a welcome bonus. Support could or would not add the bonus for me manually too so I decided to withdraw 870 euro ...

Planet 7 Casino - Won't send any monies not even a check

I have been given the run around in regards to over $95,000.00 in winnings. They requested documents, I complied. It has been over 42 business days ...

NetBet Casino - Unfair account closure & blocked money

Dear Askgamblers, I'd like to report Netbet Casino for not releasing my blocked account. A little while ago, I've requested a withdrawal and they've ...

Planet 7 Casino - Been waiting since June 18th for a withdrawal

I have been spent alot of money playing on Planet 7 Casino, so I am very disappointed that it my withdrawal is still not paid. I requested my ...

Ruby Slots Casino - $14,150 waiting for my payout

The following has not been paid yet. I will keep updated on here. Amounts are after bonus money is taken out. 8/27 - 2000-175 = $1825 8/27 - $ ...

City Club Casino - Requesting notarized ID despite specific country bases restrictions on notarized paperwork

My problem with City club  casino is that they ask me to send them a notarised ID but I am unable to do that since according to the laws of my ...

Planet 7 Casino - Delayed payments and approval of withdrawal requests

Let me first start off by saying that I really enjoy playing games at this casino. The website is well designed and the games are fun. I have had ...

Slots Plus Casino - Taking months to pay

I initially requested my first withdrawal via ACH on 8/20/16 and received confirmation of successful verification and that my request was sent for ...

Cool Cat Casino - Delayed payments and NO communication

I have enjoyed playing at Cool Cat and have been pleased with the success I've had as of late. I have been trying to communicate with the casino ...

Planet 7 Casino - "Lost" Payment, Really?!

$2,000. I'm a level 2 VIP (whatever that means)... I submitted all of my information for a bank wire withdrawal. After I was told it was approved and ...

Planet 7 Casino - Payout still not received

My withdrawal was approved for payout on September 21st, 2016. I was then sent to the payouts department where they told me my payment would be sent ...

Planet 7 Casino - When will the processor start processing?!

Hello, I hit a jackpot on August 5th over 35k. Yay! We'll sort of. I immediately requested withdrawals of 2500.00 each knowing they probably ...

Planet 7 Casino - Delayed Payments, no time frame given for payment time

I played on Planet 7 Casino for the month of September 2016 and have received no valid answers as to when I might receive my payouts. All I was told ...

Silver Oak Casino - Withdrawal Request, No Payment to Date

I requested my payout on September 6, 2016. I have been continuously emailing with no response now, also calling with no return call. I was finally ...

Planet 7 Casino - Seeking delayed payment...

Hi. I have requested two withdrawals and both were approved. The first was requested in early August, the second was a few weeks later. I have been ...

Golden Lady Casino - Delaying my withdrawal

I have a pending withdrawal since September 19, 2016 the site states withdrawal can be reverse up to 24hrs my request is still in reversible mode. ...

Slots Plus Casino - Verification lasting more than two months now

I registered in 2016 July. After a few deposits I won $5000. I sent the required documents on 25 July. At the end of August when I asked about the ...

BitcoinPenguin Casino - Payment Delayed & Apparently Not Instant Withdrawals

I have just started playing on Bitcoin Penguin. With the promise of instant deposits and instant withdrawals, I thought this would be a safe and ...

Bovada Casino - Account disabled for two months with no information at all

I signed up to play at Bovada spring of this year. My game is craps (and the occasional blackjack or roulette, but very rare) and I made several ...

Casino Midas - Claimed I played my withdrawal amount when I did not!

I have deposited with Casino midas on Monday 26 September via Easy Eft and redeemed a 200% bonus coupon. Upon completing the playthrough, I had a ...

Slotser Casino - Closed my account and withholding winnings with no explanation or reason

I opened an account on 4th October 2016 and made several deposits. I had been playing for a couple of hours and was beginning to have some luck and ...

Las Vegas USA Casino - 33 days and still waiting for payout

I have been waiting for my payouts for 33 days now. I was told two weeks in the beginning (which is still WAY too long). I have verified my account ...

Majestic Slots Casino - Unfair confiscation of funds

Hello Askgamblers. Majestic Slots Casino is dishonest! On 02.08.2016 I made my first deposit and received a welcome bonus. I was lucky, I won. ...

Planet 7 Casino - Approved payment not recieved after 3 months and counting

I made two withdrawal requests with planet 7 one on june 9th and again on june 11th, with both being approved by the 13th. I had requested cashiers ...