Unsolved Casino Complaints

Smart Live Gaming Casino - Delayed withdrawals

Hello, Had used smartlivegaming.com (https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRAccountDetails.aspx?accountNo=2715) ...

Smart Live Gaming Casino - Delayed withdrawal

I have £220 in my smart live gaming account from sports. I requested a withdrawal on 05/07/16. Since then, the amount has shown as pending for over 2 ...

Smart Live Gaming Casino - Payment from 15th April still unpaid!

I won and withdrew a balance of £5330.95 on the 15th of April. They refused to verify my identity using my provisional driving licence (which is an ...

Smart Live Gaming Casino - Paid £1923.60 of £6923.6, then indefinitely holding on to the remaining £5000, and a further £8855

On 20/06 Smart Live paid me the first installment of my winnings. However then suddenly decided they needed to review the activity on my account when ...

Las Vegas USA Casino - Still waiting for payments

I have won a total of $4200 from this casino. I placed a withdrawal on June 5, 2016 for $2500. I was sent an acknowledgement email. I sent all of the ...

Grand Reef Casino - Stalling payments, claiming "technical issues with our international banking transactions"

I won around 35000 SEK in mid May. At first I couldn't request a withdrawal using their software, but they told me they could send 1000 SEK per week ...

Planet 7 Casino - Payment delayed for over a month

My $2,500 withdraw was approved on 6/16/16. First I was told that a paper check was the only option...then I was actually happy to be notified that my ...

Smart Live Gaming Casino - Withdrawal from 07/07/2016 still pending

Hello, I would like to complain about Smart Live services. On 07/07/2016 I withdrew £401.60 from my account. I still don't have this money ...

Slots of Vegas Casino - Failed to Pay $1,884 & Locked My Accout

I won this money fairly and in the spirit of the game and such I require prompt payment • When my account was “locked/revoked” without being ...

Ruby Slots Casino - Refused to pay $2,500 & Locked my account

Ruby Slots - $2,500 Neteller REFUSE TO PAY & Account Locked ____________________ , I won this money fairly and in the spirit of the game and such I ...

Vegas To Macau Casino - Stalling payment for weeks!

On April the 18th I deposited 800 Euros and gambled my balance up to 4000 Euros before requesting a withdrawal. After several failed attempts I was ...

Raging Bull Casino - No responsible gaming, ignored emails

I joined the casino because the games looked a bit different. After a few deposits I felt I was maybe too eager to deposit looked for deposit limits ...

Grand Fortune Casino - Removed 100$ withdrawal without any comment or explanation

Won with the no deposit bonus 100$, did a successfull wothdrawal. Some hours later the Withdrawal disappeared, cant see it under completed or pending ...

Club Player Casino - Failed to pay me $6008

I made multiple deposits at club player casino suing bonus codes that were "no limit no play through, no cash out limit, bounds" I played the money ...

Mega Casino - Refusing to honor withdrawal

I wish to complain in regards to the refusal to honor my winnings by megacasino.. I deposited on to the site last night. 33 euro and managed to ...

Smart Live Gaming Casino - Payment Delayed

So i wanted to withdraw £476 from my account. This was requested and confirmed. However after 7 days of waiting i speak with the live chat. They tell ...

24Bettle Casino - Unjustified confiscation of 2799e and account closure

Hello. I played a bonus on 24Bettle. When i was done i took very long time to get my payment. It was a totally withdraw of 2799. After some days they ...

Smart Live Gaming Casino - 14 grand unpaid for 6 weeks, and no email contact

I have been an active player at Smart Live since early April, and have fully verified my account since 19th April. On 13th of June I withdrew £13 ...

Smart Live Gaming Casino - Unacceptable Delayed Payment

On the 29gh June I deposited over a £1000 and subsequently withdrew £710 - I was told would be credited to my Accoung in 3-5 days and still waiting ...

99 Slot Machines Casino - Can not get my winnings

In February this year I signed up to 99 slot machines I deposited my own money I won $3000 I did the withdrawal it had to be wired to me I sent them ...

Smart Live Gaming Casino - Pending Withdrawal Since 28/06/2016

Withdrawn £285 on the 28th June. Still pending in accounts section of website. Have live chatted numerous times to get the same "Please be advised ...

Almighty Vikings Casino - Want the Deposit Bonus Removed, but no Chat or Email support

I depositer 150 EUR and they give me a 75 EU bonus. I dont want it. The live chat didnt respond in 2 days and no email answer. No one exist on ...

Smart Live Gaming Casino - Over 5 weeks and still no payment

I have been calling customer service every day for my withdrawal of £1754 - They assure me every day that it is with the payments team and is on the ...

Cabaret Club Casino - Unfair confiscation of legitimate winnings

Made initial deposit amount 400 eur (200+200), just for looking who fair is casino. And won a huge jackpot - 9000 eur. Ok. I ordered funds 550 eur ...