Unsolved Casino Complaints

Smart Live Gaming Casino - Payment Delayed

So i wanted to withdraw £476 from my account. This was requested and confirmed. However after 7 days of waiting i speak with the live chat. They tell ...

24Bettle Casino - Unjustified confiscation of 2799e and account closure

Hello. I played a bonus on 24Bettle. When i was done i took very long time to get my payment. It was a totally withdraw of 2799. After some days they ...

Smart Live Gaming Casino - 14 grand unpaid for 6 weeks, and no email contact

I have been an active player at Smart Live since early April, and have fully verified my account since 19th April. On 13th of June I withdrew £13 ...

Smart Live Gaming Casino - Unacceptable Delayed Payment

On the 29gh June I deposited over a £1000 and subsequently withdrew £710 - I was told would be credited to my Accoung in 3-5 days and still waiting ...

99 Slot Machines Casino - Can not get my winnings

In February this year I signed up to 99 slot machines I deposited my own money I won $3000 I did the withdrawal it had to be wired to me I sent them ...

Smart Live Gaming Casino - Pending Withdrawal Since 28/06/2016

Withdrawn £285 on the 28th June. Still pending in accounts section of website. Have live chatted numerous times to get the same "Please be advised ...

Almighty Vikings Casino - Want the Deposit Bonus Removed, but no Chat or Email support

I depositer 150 EUR and they give me a 75 EU bonus. I dont want it. The live chat didnt respond in 2 days and no email answer. No one exist on ...

Smart Live Gaming Casino - Over 5 weeks and still no payment

I have been calling customer service every day for my withdrawal of £1754 - They assure me every day that it is with the payments team and is on the ...

Cabaret Club Casino - Unfair confiscation of legitimate winnings

Made initial deposit amount 400 eur (200+200), just for looking who fair is casino. And won a huge jackpot - 9000 eur. Ok. I ordered funds 550 eur ...

Smart Live Gaming Casino - Withdrawal Request still outstanding after 15 working days

I made a withdrawal request on the 26th of June for £600 having paid in £100 and then £200 and won on Roulette. I was rung by the casino on that ...

Grand Fortune Casino - Payout issues

I asked for a payout and sent all necessary documents and received an email 12.07.16 stating: PAYOUT AUTHORIZED Dear X X, Your Payout of $ 292.50 ...

123VegasWin - Delayed withdrawal, no way of contacting this casino

I joined this casino on 14/07/16 after finding them on AskGamblers. I deposited £20 and then a further £30. After playing through the bonus ...

Planet 7 Casino - Received a check from a bank that closed in 1999?!

4 months ago I put 30.00 u.s. dollars into my account I played for about 15 minutes with no bonuses and won $225 I have been in contact with them for ...

BigBang Casino - Unfairly trying to confiscate legitimate winnings!

I have deposited €100 and then I couldn't play the game I wanted so I emailed the casino and asked them to refund the deposit. I haven't heard back ...

Slots Plus Casino - Almost 3 weeks and still no money

I verified with the security department at the casino that all my documentation required was filed as needed. I have put thousands in this casino and ...

Smart Live Gaming Casino - Payment still not being processed

Made a withdrawal of just under £400 over a week ago. Payment is still listed as pending. Previous withdrawals were always processed within 1 or 2 ...

Slots Plus Casino - Withdrawal Still ''In Progress''

I set up a withdrawal on 5/31/2016 and it's now 7/11/16 and I still haven't been paid. I've emailed back and forth with the finance department and ...

Slots Plus Casino - Delaying Payment

I have had a withdrawal pending at Slots Plus casino since June 16 for 420.00. I can't seem to get anyone to tell me anything other than they will ...

Prime Slots Casino - No payment, no information

Hi, It has been three weeks since I made a withdrawal on 1.000 Euro from Prime Slots. No money recieved, and they consistently refuse to answer any ...

BestCasino - Delayed payment due to problems with Skrill?

I deposited on 8/7/16 via skrill and won £300, withdrew this on the same day. Part of what drew me to best casino was the quick withdrawal times, not ...

Winbig 21 Casino - Fund issue

I started playing with the free play multi stage bouns and completed both stages..deposited and meet requirements..I requested a withdrawal of $397 ...

BestCasino - Payment not processed for over a week now

Hi I'm having problems getting a payment resolved as I am unable to speak to the payments team only getting fobbed off by support. The payment is only ...

Secret Slots Casino - Blocked my account and withdrawals for no reason

Hi I joined this casino 2weeks ago and have deposited we'll over £1000 on this site when I withdrew £1000 of my legit winnings after the correct ...

Smart Live Gaming Casino - So Slow On Payments

Hello this is the first time I have had to submit a complaint at a casino. Generally I look to see if they are respected or have many complaints. I ...