Unsolved Casino Complaints

Slotobank Casino - Payment delayed and account closed with no explanation

Hey!I have been contacting with slotobank so many times about why my account is closed and my withdrawl.the only answer i Get,is that my account is ...

Uptown Aces Casino - Serious jackpot glitch

I was playing Regal Riches and was watching the minor jackpot go up from $1,109 and played for 3 days trying to win it I was playing it today and i ...

Spartan Slots Casino - Delaying my small payment

Hi, I've made a withdrawal 5 days ago ( 10.06.15 ) and before it sent my documents for verification . Documents was approved . Until now, they have ...

Osiris Casino - Legitimate winnings removed, payment declined.

Made deposit and received bonus of 3 times the amount per usual. Made enough bets to meet that betting requirements to withdraw amount of $365 euro ...

Casino Royal Club - Bonus given and then changed terms

I was offered a promotion last night by David to play with 100 dollar deposit and he would give me 666 bonus and the playthrough was 30x or 22,980. I ...

Osiris Casino is stealing my winning

Hello, I signed up and played at Osiris casino on the first of April 2015. I got very lucky and managed to have a balance of over 5K, they proceeded ...

African Palace Casino - Unacceptable payment plan for my winnings

I have attempted a withdrawal of $19000 with African palace casino. The casino has entered me in a payment plan of $2500 per week, they tell they are ...

Winbig 21 Casino - Giving me the runaround and stalling payment

I submitted my withdrawal of $2300.05 on 5/16 and rec'd a confirmation it was in process that same day by finance. As of today, it still indicates I ...

Golden Lady Casino - Stalled payment for over 2 months

I won $275.00 on March 27. They have stalled with every excuse available even that their finance director died. I was promised week after week it ...

Slots.Lv Casino won't pay $103387.69 in legitimate winnings!

May, 6 2015, I played a game called White Lotus and received 16 bonus rounds and totaled up $103387.69 and now slot lv won't pay me cause they had ...

Stan James Casino - Let me deposit and then locked my account

Hello, my name is Cristian. I opened an account with this casino a few days ago, deposited around 1k euro, played, requested no withdrawals, and ...

Nostalgia Casino - Account blocked and legitimate winnings rejected

Hello AG, my complaint is about Nostalgia Casino. I have made registration at the casino 9 days ago and i've deposited 1$ to receive 20 $ bonus.I ...

Lucky247 Casino - Supplied all required information, but still no payment

I won some money on this website a few weeks ago and decided to withdraw my winnings to find out id need to go through a verification process. I ...

Vegas Winner Casino not following their own responsible gambling policy

I opened an account with this casino, not knowing it was a sister site to other casinos like: slotsmagic and casinoredkings. After i opened my ...

138.com Casino - Delayed Payment for over $23,000

Hello after this casino have verified my ID they are continually telling me the withdrawal is pending and with the relevant department, I am owed ...

Euro Palace Casino - Stalling my payment and verification

I have won 3000 dollars on Wednesday 3rd of June on Euro palace i have send my documents in 4 times to get verified. Everytime i have spoken to them ...

Betvictor Casino - Account Suspended, Payment Delayed

I am writing with regret the problems that I am being faced on my account at BetVictor.com. My username is raja1977. On the 01 June 2015, I deposited ...

BGO Casino - Cancelled my withdrawal due to wrong accusation of bonus terms violation

I deposited 20 and got 20 bonus. The wagering requirements was 400. I wagered with no problem then got it up to 1700 there abouts and went up and down ...

Casinostugan - Failed in recognizing self-excluded player

The 4. November 2014 i first self-excluded from mobilbet.com for 6 months, which is operated by Co-Gaming limited. A few days later i was able to ...

Jackpot Jungle Casino - Advertises Free Bank Wire, but says there's fee?

Off a $60.00 deposit without a bonus attached. I won $651.63 at JackpotJungle Casino. I found out after placing a withdrawal that as per there terms ...

BetOnline Casino - Delayed Wire Transfer For Over One Month

Payout for $2,500 requested on 4/29 via wire transfer. Contacted live chat several times and was told that it was sent on 5/5 and to give it at least ...

Platinum Play Casino - Refusing to remove a bonus issued without my consent

Hi I was playing yesterday and had some good wins. I was playing a game called Ariana and during the games I completed an achievement by getting jacks ...

Winnings not paid by Vegas Red Casino

Hi, thanks for your help, I have a problem with Vegas red,They do not want to pay my winnings of about 14000 euro, using the generic phrase "has ...

Onbling Casino will not to pay my legit winnings

Hello! Onbling Casino usarname:gogi17 I won at Onbling Casino.My documents was successfuly approved ,They sent me an e-mail on 01.12.2014.2014 ...