Unsolved Casino Complaints

Kaboo Casino - Registered, won money, had it confiscated as I had self excluded myself from a branded site

I registered at kaboo casino and deposited thinking it was a completely new site, won over £1000 but withdrew £1000 sent relevant documents to be ...

Casino Euro - Disconnected in the middle of a game with 4 extended wilds during free spins on Jack And The Beanstalk slot

At 23 september I got a technical error wile playing jack and the beanstalk during my game with a 2 euro turn i got 4 extented wilds in the ...

Royal Vegas Casino - Took deposits from 3rd party card, but refused to process withdrawals back to the same card

Royal Vegas Casino have taken $4000 off me cause i had a 3rd party card and im not allowed to have a 3rd party card well if im not aloud to use a 3rd ...

Thrills Casino refused to pay my winning

Good Evening Sir/ Madame My name is M*** *********** from **********, Portugal. Last 5 days ago I upended an account in a Casino called Thrills ...

Tropicana Gold Casino - Delayed payment for months

Hi, I dont good speak English, but I hope that you will be understand.. I played in Tropicana gold casino, a no deposit bonus, and finishedd the ...

888 Casino - Legitimate winnings voided without any explanation and evidence

Hello at Askgamblers I wish to file a complaint against 888casino. Last week I had some winnings on this site and I thereafter tried to make a ...

Mobilbet Casino closed my account for no reason

Hi, I've had an account with Mobilbet for at least a month. I was trying to verify my identity and send them a copy of my ID card and got an email ...

Kaboo Casino - No payment of winnings

Kaboo are not paying my winnings as they claim that a self-exclusion from 'Sister' / associated casinos is against their legislation. In their terms/ ...

BGO Casino - Giving me hard time with verification, stalling payment

I won £9,900 on BGO. I verified myself with my passport and council tax letter now they have asked me to submit the front and back of bank cards used ...

Kaboo Casino - Account closed due to self exclusion on another site

Registered with kaboo sent my id docs at the same time then won £360 withdrew the funds however it came back into my account then my account was ...

Mega Casino - Unjustified Accusations, Unfair Confiscation of Funds

Dear Askgambler, I recentely joined Megacasino and made a first deposit. As a welcome they offer 100% bonus. The bonus was automatically added ...

Mr Green Casino - Giving me hard time with verification

after being a member for a very long time i was asked to verify my account this is what they say about the process Verifying your account now lets ...

770Red Casino - Account locked with 800GBP, no help from support

Hi , i found a nodeposit here at 770red. after i met playthrough requierments i was pleased to deposit to play further. so i deposited 25gbp with 200 ...

Monarchs Online Casino - Delayed payment 636,00 Euro, no answers to my emails

The Monarchs Online Casino no anser my e-mail to pay 636,00 Euro since On Mon, Sep 28, 2015 at 12:05 PM, and anyone answer my questions.Below are the ...

BGO Casino - Locked out of account, no response and no help!!

I joined BGO and deposited £100, which is quite a significant sum for me. The site crashed during my first session and when logging back in I entered ...

Golden Lady Casino - Unfairly declined payment £231.50

I took a deposit bonus of £33 deposit get £263 bonus money, with a max cashout of £263, played for a few hours, tried contacting the live chat ...

Lucky Spins Casino - Non-payment, been given confusing information

I have been waiting for over a month for payment on my second withdrawal. Almost a month on the third. They tell me it is sent. Then they tell me they ...

ComeOn Casino - Account closure and withdrawal refused

Opened my new account 4 days ago. verified my email and mobile number.added £50 and played over the next few days and won £218 and withdrew my ...

BGO Casino - Getting a hard time with verification due to accidental mistake made upon registration

Signed up to bgo.com, when we signed up in the first name box the predictive text put my nickname in instead of my real name, when we were asked to ...

Casino Del Rio - Locked my account after a withdrawal request

Dear sir, Casino del rio try cheated on me ...after my account verified and update from free bonus $15 then in the next 3 days ill try collect my ...

5Dimes Casino - Not letting me in their awards program, total lack of support

Evidently, I was put into an awards program unbeknownst to me. I was in the awards program known as On The House, which allows your 8th and 9th ...

LotaPlay Casino - Funds disappearing miraculously from my account

On October 2nd I was playing at Lotaplay Casino, my winnings were $1,194 all of a sudden my winnings went down to $530 - there was a message saying ...

7 Sultans Casino - Serious verification issues and runaround

On the 27 Th of September I won 2500.00 and am trying to withdraw and having issues with my verification. I have submitted over 60 images and all i ...

Jackpot City Casino - Not honoring a bonus as advertised for a second time in a row!

There is a saying that says "fool me once shame on you, fool me twice, shame on me". I'm somewhat embarrassed to think that I fell for this again. The ...