Unsolved Casino Complaints

Sun Palace Casino - Been unfairly accused of fraud, again!

A couple of weeks ago I requested a withdrawal at Sun Palace Casino for almost 1000$, early this week I requested two more withdrawals - the total ...

Grand Fortune Casino - Rollover requirements not what it was stated in Terms of Conditions

I deposited $250 in order to get the 250% bonus, on the bonus itself it states that black jack is eligble, on the terms and condition page it states ...

Slots of Vegas Casino - Delayed payment once again

I can't believe I am going down this road again. I thought after the first time of having to wait 3 months to receive my check that Slots of Vegas ...

Ruby Slots Casino - Declined withdrawal

I have been playing at Ruby Slots for 2 years now and considered a VIP. They owe me 9699.00 that was won in October by hitting a random jackpot. The ...

BoyleSports Casino - Refusing to pay winnings and provide reason why

I won £1399 following a deposit of £100 and a £100 bonus. I played slots and won. I completed the wagering requirements on slots and attempted to ...

Virtual Casino - Still waiting my payment after month

i request withdrawal on that 08/31/2016 as approved on 09/08/2016 $ $2,425 and another one on 08/31/2016 that was approved on 09/16/2016 $2,425 ,they ...

Slots of Vegas Casino - Still waiting my payments after weeks

i request withdrawal 0n 7/31/2016 that as approved on 09/06/2016 $ $2425 and another withdrawal on that 07/28/2016 as approved on 08/31/2016 $ $1912. ...

Palace of Chance Casino - Still waiting my payments after a month

i request withdrawal on 7/20/2016 that was approved on 7/29/2016 $1065 and another one on 07/27/2016 that was approved on 8/5/2016 $730,they aways ...

Planet 7 Casino - Late withdrawal payments

I requested two withdrawl got approved on the 12th and the 16th of September one amount is $2500 and other is $1000 There is a 7 day payout on its ...

Planet 7 Casino - Still waiting on payment

This is the second time that I have opted to withdraw money the first time drug on for quite a while as well and I had to place a complaint on this ...

River Belle Casino - Error with free spin feature at Lost Vegas slot on a $45 bet per spin, support unable to help?!

I was playing lost vegas on the 11th of october via my mobile at $45 per spin when i got the blackout feature which also awarded me the free spins. ...

Planet 7 Casino - Failure to communicate about the status of my withdrawal

My withdrawal request was approved on 09/21/2016 for the amount of $1000. I was assured I would receive my payment within 7-10 business days. I have ...

Slots of Vegas Casino - Waiting 2 months on my money

on 27-08-2016 I have reqeusted a withdraw of $140. they told me alot of times they have send the money on different ways (NETeller, bank, check to my ...

Slots.Lv Casino - Unjustified account closure and confiscation of winnings

I was playing this casino's slots and decided to cash out about 900 usd in BTC when i received an email that i had to contact the finance department ...

Crazy Luck Casino - Delayed payment for more then a year

i requested a cashout of 196.88 on 9/14/2015.it was never sent by wire transfer even after i sent all of the required documentation.i have sent emails ...

OceanBets Casino - Where's my money?

I won 647 euro on the 27th September and am still waiting for them to pay me despite sending numerous emails and having submitted all of the documents ...

Gala Casino - Verification failed and winnings confiscated without any proof presented

Hello. I won £303 at gala casino. They stated my id sent (driving license) failed to prove my address and therefore my winnings were taken. I ...

Planet 7 Casino - Delayed Payouts

Hi, I requested a payout request on August 24, 2016. It was approved on the 27. Robin from withdraws dept said that I should receive my check within 7 ...

Royal Ace Casino - Still no payment

I have been waiting over a month for payment. I was told again on august 29th that yes my withdrawal had been approved, they are just waiting on the ...

Old Havana Casino - Run around on payout request

I won a jackpot bonus on top of playing a bonus. When I tried to cash out they said no as I hadn't meet wagering requirement's, well I beat the ...

Silver Oak Casino - $2500 cashout delayed and unable to get anyone to answer

I made a cashout on 9/24/2016. (It actually was much earlier, I just forgot to hit submit). Anyhow, I finalized my cashout on 9/24/2016, It has been ...

VoltCasino - Wants me to send verification documents to a gmail address?!

I played here and did not receive a welcome bonus. Support could or would not add the bonus for me manually too so I decided to withdraw 870 euro ...

Planet 7 Casino - Won't send any monies not even a check

I have been given the run around in regards to over $95,000.00 in winnings. They requested documents, I complied. It has been over 42 business days ...

NetBet Casino - Unfair account closure & blocked money

Dear Askgamblers, I'd like to report Netbet Casino for not releasing my blocked account. A little while ago, I've requested a withdrawal and they've ...