Unsolved Casino Complaints

Dreams Casino - Deposits refund of $7,216 approved on October 24, 2017 but never paid

Nine years ago, I opened an account with the username of awienne. I totally forgot that I had an account with Dreams Casino, and so opened an account ...

VegasHero Casino - No access to account

I opened an account a few weeks ago now and deposited around £5-6k over the space of 3 or 4 days. I sent in my documents almost straight away but ...

Flamantis Casino - Payment of €700 delayed for months

Hello! I deposited at Flamantis casino 50€, get firts deposit bonus and was playing, won 700€. Than i requsted withdraw and still waiting to get ...

Staybet Casino - Payment of 4000€ still not received

Hello, Staybet does not pay my withdrawals of 4.000 euro from 9 February 2018. They approved my documents the week after this withdrawal and they ...

Goliath Casino - Payout is getting delayed

My payment is getting more and more delayed. First you contacted me by e-mail about uploading documents for verification, and i uploaded em right away ...

Casinoval - Not paying my €70 withdrawal

On April 20, I requested a 70 euro withdrawal at Casinoval. They asked me for the documentation, I sent them to them on April 21 and then they told me ...

1xslots Casino - Keep refusing to close my account despite declaring problem gambling

Hello,I'm having an issue with https://1xslot.com/en/ ,they are refusing to close my account or block any attempt from me to deposit money. There are ...

Gala Casino - Withdrawal request withheld for weeks

I have been a member for many years with Gala Casino. I am a pensioner who enjoyed playing on the website. Most of the time I use to lose, and never ...

Gala Casino - Withdrawal of £20,599.92 unjustly withheld

I've been a member with Gala Casino since I was 18 years old, I am now 19. Four weeks ago, on the 12th of April my account was closed for business ...

Gala Casino - Closed my account and voided my winnings due to 'account not passing their security checks' without any further information or proof

On the 1st of April I deposited £260 into Gala Casino. They gave me a £260 bonus to play with. I read the bonus rules and played slots making sure ...

Staybet Casino - No payment, no response and now blocked

Hello! I am stil waiting for payment after now 36 days. On March 14th I requested a withdrawal for 6,900 SEK. After about 3-4 days I asked support ...

Staybet Casino - Did not pay and closed my account

On March 4, 2018, I registered a withdrawal of 100 usd from my account in staybet.com to my account in the skrill. Money was not paid to me. After ...

Noxwin Casino - Payment delayed for over a month, no response

I am stil waiting for payment after now 30+ days. On March 27th I requested a withdrawal for 453,1 EUR. After about 7-10 days I contacted support (via ...

Gala Spins Casino - Followed email invite offer but never received bonus, no one replies to my emails

I was emailed an offer on May 2nd, deposit and spend £10 that day and receive an instant £5 bonus to be wagered 20 times. I have done this offer in ...

Spin Palace Casino - Confiscated my $180 winnings, locked my account and won’t give me any reasoning

My first time online gambling. I used my own bank card, registered on this website with all my correct info. I modestly put a 10 deposit, which they ...

1xslots Casino - Refusing to close my account, setting absurd requirements

I opened an account yesterday with this casino and have been so unlucky that I decided to close my account. That is the only reason, I had further no ...

Royal Vegas Casino - Non-receipt of withdrawals

On April 17 2018 I won some money and withdrew $252 Canadian. On the following day April 18 2018 I wan again and withdrew $3552 Canadian. As of ...

Noxwin Casino - Not receiving my money, waiting over a month now

After going through the ID check verificating all documents (that took very long) I finally got my account verified. So i tried to withdraw my 100 ...

Goliath Casino - Payout keeps being delayed

The casino claims to do everything in the customers' interest. However, my experience is that the keep stalling and stalling when it comes to payouts ...

Crazy Casino - Account verification and withdrawal pending for weeks

My money is pending for a few weeks then it was cancelled then it's gone pending again I am a long time waiting for my money to be approved I played ...

VoodooDreams Casino - Issues with a withdrawal

On the 23rd of April they approved a withdrawal of $280 it is now the 3rd of may and payment has not been recieved nor can my bank trace it. Voodoo ...

Staybet Casino - No payment or response after 8,520 SEK withdrawal

Hello, On March 10, I got the information from the Staybet live chat that all my documents (ID-card, credit card, address proof, bank statement) ...

188BET Casino - Have my payment delayed for no reason

hi... i'm an indonesian player. I played on 188BET casino Indonesia (https://www.188bet303.com/id-id). recently I win huge. I understand that the ...

Slots Plus Casino - $2,100 payout not received

After completing the wagering requirements on a match deposit bonus, I submitted a withdrawal request for $2100 on the 12th of April 2018. ...