Unsolved Casino Complaints

Crazy Luck Casino - Delaying payment-run around

I requested a withdrawal on 12/4. They have told me everything from there is technical issue going on, they can not access my account at the moment, ...

Fenix Casino - 315 withdrawal

After two withdrawal requests (315 euros), my account is locked.The answer from the chat is that i have different accounts on same ip which is non ...

Hotstripe Casino - Did not pay and closed my account for no reason!

became a member on hotstripes casino. I get 50 free bonus, a bonus which I had not even noticed. I put 20 euros, i get 40 free because I make my first ...

BTC Casino - Delaying Payment of 3BTC

The very attractive, responsive btc casino that hosts all the top, well-known games from the best providers and boasts "Instant Cashouts", has delayed ...

Las Vegas USA Casino - Don't give my rest winnings

Las Vegas USA Casino close the account without giving any reason and confiscate the money. But before my account was verified by Mr. Franco. I played ...

Jackpot Capital Casino - Refusing to pay $50,000 won fair and square

I think I have been their customer for over 5 years, I do not remember when I opened my account but it was couple of years ago. I always had 1 account ...

Winner Casino - Bonus game not working

Hello Last wekend i was play slots on this online casino. When i was start play that game i was hope to get bonus game. I was play with 50£ bet ...

Sportingbet Casino - Not paying my winnings

I won my bet and proceeded to withdraw my winnings. 10 days passed and I still had no sign of the money in my bank. Nor did sportingbet contact me ...

99 Slot Machines Casino - Verification Run-Around

This casino lured me in with a free spins. I won on the free spins and eventually had more than $500 to cash out. I was told that I had to verify my ...

Sloto' Cash Casino - Documents rejected, account closed

the other day I was playing in slotocash casino using the bonus code no deposite $ 31 then I win $ 180. I handed over some documents to make ...

BGO Casino - Unfairly suspended my account, refused paying my 1200

Well last night I decided to sign up to bgo after getting accepted and all my details when through I put my diposted in played that then put more ...

Golden Lady Casino - Where's my money?

Hello, I was playing with a bonus they give me yesterday 25 November : 200 deposit for table games 921% bonus 13x wagering no max cashout, ...

Sloto' Cash Casino - Account locked with no explanation provided

on the 28th of november I submit two pieces of documents to sloto cash, I do not understand why they reply to my email using the email address of the ...

bwin Casino - A glitch in Spartacus free games has basically frozen my account.

I registered yesterday and played for a while until I lost everything, After second deposit, I was able to win something and made around 100£ from my ...

Casino Royal Club - Troubles with a withdrawal

i m french sorry for my english hello I won (respected wagering requirement) 1400 euro royalclub casino I have already been gains in their 500 euro ...

Sloto' Cash Casino - Documents rejeted and account closed without reason

I really do not understand why slotocash close my account when I want to pull the victory for $ 180 and they said:  Dear Neyko, Thank you for ...

Lucky Spins Casino - I've been waiting to get my winnings for 3,5 months

So. I won 100USD with a bonus. I went over the wager requirement and wanted to withdraw my money. So, i had to deposit 25USD to be able to withdraw ...

All Slots Casino - Almost a year since i won and requested a withdrawal!

I won $3500 at all slots casino almost a year ago! Ive met all id verification , bonus terms and have been told nunerous times via telephone that my ...

7Kasino - Delaying payment and not allowing access to account

I have had an account for about 6 months, I've made deposits, verified my account, made withdrawals. I made some deposits two weeks agowith 50% ...

Always Cool Casino - Stalling payment for ages

user name shane23 had a withdraw of $1500.00 that was never paid out it just sat in my account for ages and the support was harldy ever there to ...

Atlantis Gold Casino - So many payment based questions, no answers yet

I requested a withdrawal of € 784. On November 11, 2015 at 14:38 Italian time. I sent documents the following days. They have accepted them on 19 ...

They won't remove my bonus immediatley

I first deposited £300 and received a bonus of £200. I wasn't able to remove this myself, so I clicked 24/7 Live Support Chat, to no avail, as this ...

Casino Royal Club - 27 days since $5000 withdrawal request

I have tried to be patient with this casino and wanted to believe in what all the support people where saying to me, but after waiting over 9 day over ...

Osiris Casino - Unfair confiscation due to applying wrongly their own General T&C

I have been advised by AskGamblers to not discuss about righteousness of articles in General T&C of casinos and they are right. Is not the scope of ...