Unsolved Casino Complaints

Casino Triomphe - Delayed payments with no communication

I was sent an email with my name and username on it (so it was definitly meant for me) stating i would receive a 300% bonus on my next deposit as the ...

Bettilt Casino - Unjustified account closure and confiscation of winnings

Hello, I have made 2 deposits for 500€ each to bettilt, managed to get to 2300€, and when I requested a withdraw I received this message: After ...

Casino Kings - Stalling verification for more then 10 days

I recently opened an account with CasinoKings and did the sign up offer they had going which i came out with some winnings, once a withdrawal was ...

Grand Reef Casino - No payment been 2 months

Hello I dont know what to do or who can help me it has been 2 months since I made my withdrawal , the first time was $1500 was still on there after 2 ...

Lucky247 Casino - No withdrawal, no communication

I requested a £100 withdrawal on 16th May, I was told it had been processed on 18th May....it is now 29th May and I still haven't received it. I've ...

GalaxyPig Casino - Stalling e-wallet withdrawal for over a month

I did request a withdraw of 2300€ on Saturday 17/02/2017 to my Neteller account. It is clearly promoted that ewallet withdraws take place in less ...

Casino Estrella - Not allowing me to close my account and process withdrawals totaling $50,000 at the sane time

Helo askagmblers. Casino estrela, although sometimes i feel there a solid casino, but also trying to take me into circles to keep playing to make ...

Planet 7 Casino - $8553.96 withdrawal/bonus issue

I am having some issues with Planet 7. on 5/22 early in the AM I logged in. Free spins were added without clicking, and all games besides popinata ...

Spinit Casino - Closed account and confiscated winnings

I joined this casino on 1st November went on to win 2000 pound, the next day my account was closed due to self exclusion from sister casino casino ...

Cool Cat Casino - Delaying my approved withdrawal

I got my withdraw approval on January 24, 2017 by email. I was told pre casino rules and terms that it will take 7-10 business days for processing. ...

Mr Green Casino - Unjustly closed account and will not pay my 10.000 withdrawal

Last year me and my partner had an account on mrgreen (in germany, my partner played a lot on it), after the relationship ended i moved to holland. I ...

Betive Casino - My account got locked for no good reason

Hello! I deposited 150 € and won 396 €. Later I had lost 96 € and then withdrew 300 €. Via email I was asked to submit my documents which I ...

Palace of Chance Casino - Where is my money?

I have 4 pending payouts with Palace of Chance and am getting nowhere by trying to resolve this with the Customer Service Department. the 2 I am most ...

Grand Reef Casino - Delayed Withdrawal For Weeks

I requested a withdrawal for $5,000 on 13.05.17. To date, this has not been processed. I am aware of the 1-5 working days terms and conditions as ...

Betvictor Casino - Withheld winnings, stalling account verification

Used my credit card as new Customer, lost £200 took money no problem, I won next night £715 and they say can't refund a credit card , so I gave my ...

99 Slot Machines Casino - Waiting for my payment of $2000 for 5 months already

on october 22 2016 I used a 400%bonus + $25 deposit and won $2000, which I submitted or withdrawal by wire. I sent in all required documents, ...

Play Casino - Account disabled and 11,78BTC winnings confiscated with no justification

Dear Askgamblers, I have a very unpleasant situation with Play Casino. I made my first deposit of 0.5btc and i lost. Afther a few days, on 2. May ...

Box24 Casino - Closed my account without a reason

Hi Askgamblers, Please help me this issue. I registered box24casino, got the welcome package. I've completed the wareging and won over $200. Then a ...

GoWild Casino - Unfairly confiscated 21,725 euro due to contradicting bonus terms

I played at Gowild on the 1st of May and made several deposits totaling 1100 euro. On my last deposit, I deposited 200 euro and received a 50 euro ...

BitcoinPenguin Casino -Stalling verification and withdrawal

Hi I won a total of 5.2BTC last week from BitcoinPenguin Casino Previously before that I had won a total of 2.1BTC and the withdrawal process was ...

BetDNA Casino - No reply nor payment after more than 20 days

Have requested a withdrawal around 20 days ago of a small amount of 200 USD, as well as submitted all the documents with the forms which were required ...

African Palace Casino - Payment delayed for 5 weeks

On April 14 I requested the withdrawel of my winnings (1400€). Since that I'm waiting for the payout. I had several diskussions with the online ...

Jackpot Luck Casino - Delaying payment & pending period

So I signed up to this casino on the 16th June, was granted a welcome bonus and won some money. I played lost of different slots and completed ...

Play Casino - Unjustified account closure and confiscation after winning 6400€

Hallo dear Askgamblers, i did get an email from Play Casino yesterday to play a 75% Bonus yesterday. I played 3 times on the casino before. I ...