Unsolved Casino Complaints

Fastlane Casino - Winnings still not fully payed out after more than 4 months

Won 1047 euro 6/2/2016,after fulfilling the welcomebonus. Asked for a withdrawal but have still does`t got it fully paid out. Got a partial payout 5/6 ...

BetRally Casino - Stole €1110,22 from me!

I have €1110,22 in my account. Suddenly i couldn´t login in my account. After several attempts to contact them they sent me an email saying : "Dear ...

123VegasWin - Not paying my 1500 withdrawal and no support

I deposited 50 euro with 200% bonus, played for days, cleared wagering as wagering is very high. Made a withdrawal of 1500 euros, but still haven't ...

Kerching Casino - Allowed to deposit and play on account under ACTIVE self-exclusion agreement!

Hi 3 days ago I logged into my Kerching casino account with no problems at all deposited £30 and won after a couple of hours £201 i requested a ...

Slots.Lv Casino - Waited more than enough time for my withdrawal

Slots.Lv owes me $906.56. I do understand that the withdraw process is long but I emailed them several times regarding payment. Here's the transaction ...

18Bet Casino - Stalling my withdrawal

ello. Since this is going in together with my complaint to AskGambler, i have masked sensitive information with "***", 18bet.com has the unmasked ...

Grand Reef Casino - Delayed Payment, Multiple Excuses

I have pending withdraws of 3 x $5000. I was initially told it would take 3-5 working days days, after that came and went I was told "your payment is ...

Vegas Casino Online - Delay In Withdrawals

Well I requested some withdrawals totalling $7000 all were requested between 5-1-2016 and 5-4-2016. I have emailed the finance dept and spoken to ...

Bovada Casino - Visa Fast Funds payment delayed over 2 month

I withdrew $564 from Bovada via Visa Fast Funds and was notified that it was processed on March 20th, 2016. After a few weeks, I contacted them ...

24Bettle Casino - Payout will not be credited due to unjustified accusations

Hello I have made a deposit of 240 euros on 24bettle casino and had to take part of their 100% welcome bonus. I wager the bonus according to their ...

Shanghai Spins Casino - Allow me to register and deposit only to have my account closed due to self exclusion with another brand

I recently joined Shanghai spins. I deposited 200 pounds and played. When I logged back in again it said I am excluded until 2099. I rang support and ...

PlayHippo Casino - Free spins winnings gone due to some glitch, no one is wiling to help

I have small problem with Playhippo casino. I have made deposit on 2016 05 21 with offer of free spins on Mega fortune game. I have got them and won ...

Fastlane Casino - No response, delayed payment.

I played on fastlane casino for over 4month ago and won abit of cash, 1168euro to be exact. I´ve been trying to reach or get a response from them for ...

PlayHippo Casino - Does not stick to its own terms!

31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...

LuckLand Casino - Refusing to pay out €1300 of legitimate winnings

Over two months ago, I took part in a promotion sent to me by the casino via email. The promotion involved a 200% bonus on my deposit. After playing ...

BGO Casino - Refused to pay legitimate £5600 winnings

After a while I visited the BGO's website and lost £2500. The next day I've received an email from the casino's VIP support team stated that I am a ...

Euromoon Casino - Cancelled both of my 100 euros withdrawals without a valid reason

I won around 150 euros with my welcome free spins. I was only able to withdraw 100 euros, because of their cash out restriction for no deposit bonuses ...

Always Cool Casino - Waiting a month for payment

I submitted ticket to withdraw my funds on April 11th and have yet to receive them. After I submitted my documents, I have not heard back from ...

Raging Bull Casino - No Payment Received

28461960 Requested 55.00 USD BankWire 12/30/2015 As you can clearly see the date, it is now 6/01/2016. Haven't received anything, but yet they ...

Fastlane Casino - Delaying payment for over 3 weeks

It has now been over 3 weeks since I first requested my payout of €625. I have tried contacting them at least 5 times, both by email and by ...

Fastlane Casino - Stalling withdrawal for months!

So since there already are a couple of these complaints posted here I figured I wasnt going to paste mine, but Ive changed my mind, its probably ...

FashionTV Casino - Another delayed payment

Hi. I am an European "player" ;-) I have been playing at FashionTV Casino for some time now, and finally on the 01-May-2016 i won, 1200.-$ (about ...

Grand Reef Casino - Waiting two and a half weeks for a withdrawal

todays date is the 5th of April and on the 19th of March I requested a withdraw of $1800. after calling them a number of times the only response I get ...

Golden Lady Casino - Stalling $250 for ages

My second deposit with GoldenLady Casino of $100 attracted a 400% bonus. When I was finished the play through requirements there was over $3,000 in ...