Unsolved Casino Complaints

Royal Vegas Casino - Non-receipt of withdrawals

On April 17 2018 I won some money and withdrew $252 Canadian. On the following day April 18 2018 I wan again and withdrew $3552 Canadian. As of ...

Noxwin Casino - Not receiving my money, waiting over a month now

After going through the ID check verificating all documents (that took very long) I finally got my account verified. So i tried to withdraw my 100 ...

Goliath Casino - Payout keeps being delayed

The casino claims to do everything in the customers' interest. However, my experience is that the keep stalling and stalling when it comes to payouts ...

Crazy Casino - Account verification and withdrawal pending for weeks

My money is pending for a few weeks then it was cancelled then it's gone pending again I am a long time waiting for my money to be approved I played ...

VoodooDreams Casino - Issues with a withdrawal

On the 23rd of April they approved a withdrawal of $280 it is now the 3rd of may and payment has not been recieved nor can my bank trace it. Voodoo ...

Calvin Casino - Support not answering, bonus not given

I ve got an e-mail message with bonus 25 euro :) i had opt in for promotion but bonus wasnt credited automatically , so i write to the support on chat ...

Staybet Casino - No payment or response after 8,520 SEK withdrawal

Hello, On March 10, I got the information from the Staybet live chat that all my documents (ID-card, credit card, address proof, bank statement) ...

188BET Casino - Have my payment delayed for no reason

hi... i'm an indonesian player. I played on 188BET casino Indonesia (https://www.188bet303.com/id-id). recently I win huge. I understand that the ...

Slots Plus Casino - $2,100 payout not received

After completing the wagering requirements on a match deposit bonus, I submitted a withdrawal request for $2100 on the 12th of April 2018. ...

Staybet Casino - Delayed withdrawal, no communication and unable to log in

Once again im in a position where Staybet doesnt only delay my withdrawal, they've also stopped replying. I got email from the vip-department, ...

888 Casino - More than 13 days delay for my $203 withdrawal

Hi, I have been playing with 888 casino for quite some time. It was my first experience on online casino, and I thought it was really good due to ...

Dunder Casino -Slow anti money laundering process

I have had an account for a few months and gone through the initial verification checks. During the last week i have won from a few deposits (ranging ...

Spin Casino - Account Closed & Funds Confiscated Without Justification

I opened an account with SpinCasino on April 15th and deposited £35. I wagered through this amount through slots and lost £5. I left the £30 in my ...

Casino Cruise - Confiscation of two withdrawals due to terms violation without any proof

On April the 23rd after waiting nearly 2 months since my withdrawal was submitted I received an email advising my winnings were being confiscated. ...

Grand Reef Casino - Delayed $811 withdrawal by 2 months

I have played here for a few years. They have been delaying and lying about when they will pay me. I have been contacting them since early March for a ...

BetVoyager Casino - Delayed payments

I played regularly at this year's casino betcruise. I made deposits and Cashouts. And always the Cashout were going fast, I got the money in 30 ...

77 Jackpot Casino - Withdrawal of €1,000 delayed for well over a month

Hi, I have recently won 1000€ and have been trying to withdraw for over one month. I played 7.3.18 100€ + bonus. 9.3.18 my documents was verified ...

Vegas Winner Casino - Malfunction totally neglected by Vegas Winner

I am at a loss for words. I’ve been depositing here for years. Made several deposits and withdrawal. I never had an issue. They usually ...

Paddy Power Casino - Extended Delay on Withdrawal

I have had a withdrawal showing as pending on my account since April 13th. Verification documents were all received and confirmed on the same day. I ...

Slots Plus Casino - Unfairly Declined $9,500 From My Winnings Citing Non-Existing Bonus Term

I have been playing at slotsplus for years and never had a problem until. Historically, I always used 300% coupon with a 5,000 max. Now they are ...

Noxwin Casino - Withdrawal declined and balance confiscated due to unjustified accusations

Good morning, I am a customer from Noxwin and I am trying to withdraw money from my account for 3 weekes. First of all there are no bonuses involved! ...

Gala Bingo Slots Casino - Not been paid remaining balance of closed account

My account of about 4 years was unexpectedly closed without explanation almost 3 weeks ago I then received customer services email advising me to ...

99 Slot Machines Casino - Two years for a $65 withdrawal

I have followed up and have ticket LTK12167051971786X. I chatted and called. The chat told me the accounting was delayed and reassured me I would be ...

CrazyWinners Casino - Haven't received payment month after account verification

I originally requested a withdrawl on 26th feb 2018. My account was finnally verifyed i was notified via email on the 8th of march 2018, with the ...