Unsolved Casino Complaints

Atlantic Spins Casino - Stalling 1,500 EUR withdrawal intentionally

Hello. I have a deposit in this casino and won 1500 euros . I sent the necessary documents. Online chat promised me to check in 48 hours. When the ...

Prime Slots Casino - Been ignored for weeks after winning and requesting £2,166 withdrawal

Hi, I’ve been having serious problems with prime slots. My problems began on the 24th of April when I won £2166 playing slots on their site. ...

Mr Smith Casino - Payment of £4,800 staying in pending status for too long now

I deposited around £1500 with this casino and ended up with £4800 in my account. I requested the withdrawal and had to submit things for ...

Casinoval - Not receiving my withdrawals

On 14 April 2018 I made a withdrawal to the amount of 522 euro ($603), via neteller. I uploaded the necessary documents and I got an email (23 April ...

Unibet Casino - Stalling account migration and €15,000 payment for months

24hbet transferred last year all the accounts to Unibet system. I had 24hbet account with over 15k in in, I was having nice run on poker So didn't ...

Grand Reef Casino - After 4 months still not paid in full

My withdrawal of € 850 of January 2018 was weekly paid with € 100 a week until the last € 250. On May 7 I got an email that this would soon be ...

Noxwin Casino - Seriously delaying payments

My case started on April,I made withdraw 1050( not see on scren) I waited over 1 month ...I cancelled and placed ,some bets..I won over 9k Pln....I ...

Casino Sieger - Taking years to be paid in full, still owed €15,000

I have filed complaints about this casino before and in the end I got payment somehow, so the complaints appear as resolved, but the truth is, I am ...

1xBet Casino - Payment approved but never paid and received

Make it simple. I join 1XBET INDONESIAN since April 2018. Well everything goes very much alright easy deposit nice and warm customer service. But then ...

Simba Games - No contact regarding £1300 withdrawal

On sign up with this casino the was some errors in my details. As soon as I was aware I let the casino know of the situation! Since then I had a ...

Black Lotus Casino - Refused to honor withdrawal due to unjustified accusations

They refused to honor my withdrawal of $400 saying I did a violation saying I have two accounts but what's so funny is that they trying say that the ...

Jackpotjoy Casino - Delaying £250 payments for weeks

Hello there On the 27th of April, I withdrew £50 + £100 + £100 but the withdrawal still has not been paid into my bank account. Jackpotjoy said ...

Sverige Kronan Casino - Not honoring Responsible Gaming policies, refusing to return my money

Hello! I am writing to you because of a complaint I have with the Bethard Group. Let me take it from the start and describe everything in detail: * ...

Vegas Casino Online - Delayed payment $1000

Requested a $1000.00 payout over two weeks ago and the financial department still hasn't reviewed my request. Their terms and conditions state that ...

Gaming Club Casino - Confiscated winnings without explaining anything

I registered in Gaming Club Casino on April 12, made my first deposit of $100 got a welcom bonus and lost. Then I made the second deposit of $100, got ...

Jackpot City Casino - Closed account with $9,500 owing

I will try to make this as nice as possible. I have been playing with Jackpot City for close to a year, won/lost, always been paid. 2 months ago I ...

Gala Casino - Software glitch with DC Jackpot taking forever to be resolved

On the 4th of April 2018 i was playing through a small deposit of £70. Normal stakes of £1 on most games. About £30 in i went onto the game ...

Noxwin Casino - Delaying small €150 payment for over a month now

This is "only" regarding a small sum of €150 but Noxwin is delaying my withdrawal for over a month now. On the 19th of April i've send in my ...

Las Vegas USA Casino - Won't pay my $5,000 winnings

I've been gambling at Las Vegas USA lasvegasusa.eu (one of the mainstreetaffiliates.com affiliated casinos) for few weeks. Generally buying $100 - $ ...

DealersCasino - Account suddenly closed after a big win and requesting £4,000 withdrawal

Hi there - I have been playing with dealers casino for months after opening a new account (and going on to deposit well over £1000). On Thursday this ...

Noxwin Casino - Denies to pay the rest of my winnings

I have been waiting for my win since the beginning of the year. So, I won 2 150 EUR with the monthly bonus. I had my account verified, everything ...

Noxwin Casino - Unjustified confiscation & Delayed refund

In April 2018, Noxwin took more than $ 3,000 from my account. In the chat-correspondence operator called the reason supposedly "multi-account." I only ...

Staybet Casino - Non-payment of $1,000 cashout

Good afternoon. The game organization Staybet (staybet.com) doesn't fulfill the obligations, completely ignores my addresses. In this company I have ...

777 Casino - Not replying for 3rd week regarding locked account and €5,000 withdrawal

Hello, I have 11000 EUR on my 777 account. I won this money in casino and sports betting. My passport and address document have been successfully ...