Unsolved Casino Complaints

10Bet Casino - Delayed account verification and payment

Hi, my nickname to 10bet is rousbous123. I made deposit 10bet with welcome bonus 12.2.2019 and after wagering that according to the book I won 2857 ...

777 Casino - Winnings still not processed

Made a withdrawal on the 17th at around 11am and was told withdrawals will be processed within 1 working day it is now the 18th and the withdrawal is ...

BetAdonis Casino - Not processing withdrawal, citing "funding" issue

I'll keep this short. I deposited 3650USD to betadonis via bitcoin. After playing through that sum once I ended up with 2733USD remaining. They ...

Hippodrome Online Casino - Twice told I was verified but withdrawals still not processed

Three months ago I signed up to Hippodrome online Casino. I requested three withdrawals within a week.3 months later and the withdrawals are not ...

1xBet Casino - Closed my account and delayed deposit refund

My account was closed and blocked and all my winnings were canceled after this company stated that I created several accounts which I don't really did ...

Casino Pobeda - Delayed payments totaling $144,500

I'm a regular high-roller player in Casino Pobeda. I have been playing in this casino since March, 14th 2018. My account is totally verified and I did ...

Ruby Fortune Casino - Confiscated $13,800 winnings without saying why

I made a few deposits using e check as i have used that method before and had no issues.I won 6,200 and the next day another 7,000 i made my withdrawl ...

22bet Casino - Problems with withdrawals

The 4 of August I made my first withdrawel. I sent all the documents. When nothing happens I asked the support several times and always get the answer ...

Casino Pobeda - Delayed payments

I successfully passed the verification of 1.05 and received part of the payments to the card and part of the payments to the webmoney. After that, I ...

BonanzaGame Casino - Unfairly confiscating €3701 and lying about terms

On the 25th of April I received a promotion to my inbox which made me recall that I had a Bonanzagame account. I logged in and made a €100 deposit ( ...

Bella Vegas Casino - Every Delay Possible

On March 17, 2019, I requested a withdraw of $250.00 from this Bella Vegas Casino, around March 25th I contacted live chat to find out why my withdraw ...

Gala Casino - Ridiculous payment delays

I opened an account at Gala Casino earlier this year. I deposited £1.5k in March, no bonus. I played extensively in the Live Casino (mostly Blackjack ...

Bet It All Casino - Deposit limits went missing

On 15.1.2019 I requested a deposit limit of 100€ weekly at Bet It All. Since I felt a strong urge to play more after my withdrawal processed and ...

Lapalingo Casino - Game errors not fixed after months of waiting

Hi,since December 27, 2018 I have had problems with 2 bonus games at Lapalingo. Several times I have been in contact via chat, but this does not seem ...

William Hill Casino - 4 weeks waiting for £591 refund

I am disgusted that William hill allowed my account to be reopened after i had closed it 2 years ago and my devices were severely hacked 28th february ...

Grande Vegas Casino - Payout declined without any reason

l am new grande vegas costumer and I play at grande vegas casino with $ 25 free bonus and I got a $ 180 win from max withdrawal.Then I withdraw funds ...

Mr Green Casino - Account Blocked When Winning £4k, Refund Declined

I have had an account with Mr Green for around a month or so, I have deposited and withdrawn money with no problems throughout my time with them; my ...

Zodiacu Casino - Waiting for withdraw

Hello!Now I see this site are blacklisted in your site but I hope you can still help me.I register this site 2019 and when I start all works fine. ...

Jumba Bet Casino - Getting the run around with loyalty bonus withdrawal

On 4/21/2019 I used loyalty points to claim free spins on slot game "Small Soldiers" at JumbaBet casino. I won $146 on the free spins. The required ...

Villa Fortuna Casino - Delaying $100 payment for no reason

By far the WORST withdrawal process I have experienced with online gambling. I used a $9 bonus and won $100. 4/19/19 I requested the withdrawal. It is ...

Bovada Casino - Disabled account and no further help

Hi, my account was frozen about a week ago, trying to withdraw btc. i submitted my id and current bill. was wondering what the hold up is? the amount ...

React Casino - Withdrawal options restricted for Canadian player

On the advise of the Ask Gamblers customer support person I have been corresponding with via email I am submitting a complaint, however I’m not sure ...

PartyCasino - Self Exclusion With Gamstop Not Observed

I am submitting this complaint as Party Casino's customer service is absolutely appalling and do NOT answer e-mails or telephone calls. They also do ...

Gala Bingo Slots Casino - Account closed and £39,000 winnings withheld without any further justification

I made 9 withdrawals amounting to 39k. The next day I checked the status of my withdrawal requests and they hade gone from checking to processing ...