Unsolved Casino Complaints

Dafabet Casino - Trying to convince me that missing 1501 EUR payment is actually a handling fee on previous withdrawals

Dafabet approved my withdrawal, but I received on 1501 euro less than than I should have. For first time they said me: "In line with your manual ...

Grand Reef Casino - Withdrawal of 5,000 NZD never paid out

I have always had trouble getting my withdrawals paid by Grand Reef. This time i have a $5000 withdrawal made 26 May 2018 and despite sending several ...

Joo Casino - Unfairly closed my account and took winnings

I played in this casino for three days. Won $161. Requested a withdrawal. I received an email asking to upload a photo of the passport, a screenshot ...

Joo Casino - Refusing to pay winnings citing violation of some undefined term

I've been playing at Joo casino for a long time and was actually with a VIP status. I've never had any problems there before this. 2 weeks ago I took ...

Casino 6Black - Illegally accepting UK players and even stating they do via online chat

AVOID AT ALL COSTS (please note they’ve actually changed their terms and conditions after numerous complaints) If you contact live chat and ask if ...

Casino Royal Club - Refusing to pay out winnings

After speaking to my account manager "Maki" from Casino Royal Club, I have been informed that I will not be able to withdraw the R9000 withdrawable ...

VegasCasino.io - Account closed and 5.2 BTC frozen without any further details

About 2 months ago I opened an account at vegascasino.io. I made a depsit and got a 100 % welcome bonus. I played through all wagering requirements ...

Grand Reef Casino - Payment Withdrawal Delay, Account Still Locked

Dear Askgamblers, I deposited at Grandreef ....played through my wager. Then won over $1500 dollars and decided I would withdraw $1400.00 and carry on ...

Mobilebet - Account closed for no reason

Hi, I have had an account in Mobilibet casino for 1 week, I won some money from free spins after sign up. (2+ dollars from free spins and after that ...

BetChain Casino - Closed my account with my funds claiming I breached their T&C's, even though I didn't

Hello, I recently registered to BetChain casino (www.betchain.com) and started playing their welcome bonus offer. I got really lucky and won 4316, ...

Slots of Vegas Casinos - Refusing to payout winnings

I have used the Slots of Vegas casino website of and on for a couple months. I was attracted to a new player bonus that I won and was denied a ...

Tropica Casino - Documents were approved, then deleted after I made a deposit

On may 25th, I sent my documents in. About 1-2 weeks later I was told my documents were accepted and approved by live support. About a month later I ...

LeoVegas Casino - Account blocked after recent successful verification and major deposits

I have been a long term customer of Leo Vegas and would say I am or am 1 of their biggest depositors over the last year. My account was recently ...

Las Vegas USA Casino - Withdrawals of $15,000 not processed yet

I am a VIP player with this casino and won 15k over the weekend. In the past they approved on Mon or Tues at latest and funds were received. They ...

React Casino - Delayed withdrawal, withdrawal cannot be even made according to the casino statements

I tried to make a withdrawal for the first time on the last days of June, and since then have been trying to do that through Neteller. Always when I ...

Dr Vegas Casino - Winnings of £1,000 never received

I was playing slots with dr Vegas and had won some cash, just under £1000 in total, but I was waiting for ages, then their website had closed so I ...

24Bettle Casino - Verification and payment troubles

I am playing for a few monts at 24bettle.com and have made a few withdrawals. Last week i won 1050,- and tried to withdraw this. The request bounced ...

b-Bets Casino - Withdrawals pending for over 3 months now

Hello, I played at B-Bets in march the 19th. Since this time, I'm waiting for my winnings. After almost 3 months I got 2500€ of 6800€. I know the ...

LeoVegas Casino - Self Exclusion Issue

I opened an account with LeoVegas on 25th March 2018 mainly to play live blackjack. I had self excluded from Royal Panda just days before on 22nd ...

React Casino - Fictitious "Error" when submitting a withdrawal

Hello, gentlemen. I'm a customer at React Casino, which apparently seems like a trustworthy and enjoyable casino. However, after playing for a ...

Betway Casino - Withholding 100K+ balance without any further explanation

Hello, I Pay in my Betway account on 14.07 and 15.07.2018 87290,00.- Euro I win 100321,83.- Euro. But Betway don't want to pay the money to me ...

14Red Casino - Illegally targeting UK customers

I had received numerous email from Casino 14 Red encouraging me to deposit with them. I did not recall opening an account with them but may have done ...

888 Casino - Waiting for £990 for well over a week now

I withdrawn £990 from 888 casino on the 10th July and have not received this money yet despite withdrawing £70 on the 12th and that has found no ...

Winner Million Casino - Not processing payments totaling £1,500

I won 1000 pound on site on the 21.06.18 which says completed but nit received the money . On the 11.07.18 I won another 500 pound which is pending . ...