Unsolved Casino Complaints

Slots Plus Casino - Pending for weeks $400 withdrawal

I have made close to 20 deposits at the casino and had never requested a payout until March 28th. Immediately I submitted all the relevant documents ...

LuckyThrillz Casino - Game Crashed During Bonus Round

Hi. I was playing the game Bakers Treat on Sunday evening using 15p wagers and at one point the bonus spins were triggered (due to having 3 of the ...

All Jackpots Casino - Stalling VIP platinum customer payments

Hi, I’ve been a client of All Jackpots casino for many years. I recently won an amount over $7k. Understanding how the bonuses work, I played and ...

Indio Casino - Delay in payouts

Hi the reason for raising this complaint is that i have not received my payments on time. I had placed a request for withdrawal on 05th April 2018 and ...

Vegas Casino Online - Unfairly Reduced & Delayed Payment

Hello. I attempted to make a withdrawal on 3/28 and 4/1 for a total of $4,500. Some of that money was won after a bonus in which my play through ...

Grand Reef Casino - Delayed $8000 payment

Won $8000 Nzd on the 18/3/2018 have been playing here for years ,Casino says 5 or so business days for withdraw process its now been nearly an month, ...

Las Vegas USA Casino - $10K Payout Seriously Delayed, No Response

It has been almost 1 month since I initially submitted for my payout of 10K. It took the company multiple weeks to get in touch via security. I ...

Gunsbet Casino - Will not pay huge ‎€6,400 win due to unclear and unproven accusations

This is my first win in this casino - actually quite a big win. I won 6 400 EUR in this casino on the ninth of April. I have done the account ...

Royal Panda Casino - Delayed payment

Hi I have requested for withdrawal on 29th march 2018 for 660 usd via bank transfer after completing all verification the withdrawal was processed ...

Royal Vegas Casino - Indian players not allowed to play anymore, refusing to let me finish my bonus wagering OR refund the deposit

It's 14th April, when I tried to login to my account, I got a message "The account name or password is incorrect". I tried to reset it, after ...

Staybet Casino - ​€350 payment delayed for 2 month

On 12.01. I applied for a payout 350 euros. On 15.01. the money was back on my account. The explanation in the Livechat were technical problems. and ...

Tropica Casino - Grossly delayed payment

I started a withdraw on March 11th 2018 and have contacted the casino service reps multiple time only to get the runaround. They also gave me a hard ...

Staybet Casino - Delayed withdrawal, still waiting after almost a month

I’ve been waiting almost a month to get my withdrawal processed by Staybet. The amount is 6400 SEK. I’ve frequently been in contact with their ...

Staybet Casino - Giving me hard time processing withdrawal while account is blocked due to problem gambling issues

Good evening, I was a customer at staybet, I lost a lot of money there, risk of gambling. but I decided not to gamble anymore. I asked staybet to ...

Staybet Casino - Payment is being delayed for months

I have been waiting 3 months continueusly gettin told the same thing over and over , basically saying it will be processed ASAP ! there saying there ...

Tropica Casino - Telling me that they are going to pay, but just don't pay me

They keep giving me bullcrap excuses n telling me that they are paying me soon and funds have been sent blah blah blah I'm over it hey its been almost ...

Sun Palace Casino - 20 business days later still waiting for $70 payment to Neteller

I used the start-up bonus without a deposit, I had 420 $ after the turn, but according to the rules, it was reduced to $ 70, I was counting on a long ...

Redbet Casino - Weird withdrawal procedure, payment still not received

Ok So recently I opened a account with Redbet. And make a deposit of 110.00 gbp through my MasterCard credit card. I then withdrew a some of money to ...

Prime Casino - Delayed $1,300 Payment

Dear Ask Gamblers, I’m writing in hopes that you can help me collect my casino winnings from Prism Casino totaling $1,300.00. I’ve contacted them ...

Noxwin Casino - Payment of €200 delayed for more than 30 days

Hi, First I requested a 1000€ withdraw, 15 days and more than 10 contacts after I was told to request a withdraw with a smaller amount, and I did ...

Betcart Casino - No payout since November after winning €53,000

Hi, I just wanted to inform you that Betcart Casino doesn't pay me out since my first request at the beginning of November (over 53.000€!!!!!!)! It' ...

Las Vegas USA Casino - Seriously past due payment of $10,500 winnings

I have $10,500 in winnings that I won back in December, 2017. No progress is being made from the casino to pay the winnings to me to date. Standard ...

Slots Plus Casino - Delayed $9.000 payment

I have winnings from December 18, 2017 for a total of $9,000 that remain unpaid to date. I have contacted the casino several times, and I am told my ...

Betway Casino - Non payment of funds after a month

On 05/03/18 I tried to withdraw £260, soon after I received a call from their operations department, they asked a series of questions, which I ...