Unsolved Casino Complaints

Betsupremacy.ag Casino - Withdrawal delayed for a month

Hello,a month has passed since I have been confirmed that my withdrawal will take place within few days.I got a confirmation that a high level ...

Grand Reef Casino - Never got paid out my first withdrawal

Hello, everyone!I played at Grand Reef Casino in April this year for the first time, got a bit lucky and wanted to withdraw 800 Euro. That was ending ...

Roy Richie Casino - Unpaid Withdrawal of 27.500 SEK

On the 21th of December i tried to make an withdrawal of about 27500 SEK. It has been pending and i have been waiting because it says to wait 5 days. ...

Roy Richie Casino - Simply gone with my funds

Have 22K on there still and had 2 withdrawals of 1000 euro each pending dating back from December 21st.They have just gone offline and emails are ...

Magic Red Casino - Unfair closure of account and confiscation of funds

In early Nov 2018, I opened an acct at magicred. I deposited 20 euros and started playing (mostly blackjack). At some point I had some questions about ...

K8 Casino - Slow withdrawal processing

Dear Askgambler,Account was verified on 12/22/18 12:23 pm.I actioned a withdrawal request for £2250 on this date, as of yet the withdrawal has not ...

Red Star Casino - Unfair winning confiscation and account closure

I registered on red star casino on 2th of November, I made my first deposit and lost it, after that I made my second deposit and won 8596 euros after ...

Wunderino Casino - Verification Hell

Dear ASKgamblers-Team,first off all I want to thank you for yur great work and support!I'm pretty sure that your a familiar with the verification hell ...

Roy Richie Casino - Withdraws of €15,000 still unpaid after waiting for weeks

I have asked for withdrawal of 10,000€ pending since 11.12.2018 and withdrawal pending 5,000€ from 19.12.2018. I have asked them several times ...

Winner Million Casino - Not paying out my winnings & ignoring me

Right I've had no choice but to contact yourselves for help! I'm still awaiting my cashout of £250 ( £225 after the £25 fees are taken) I've had a ...

Goliath Casino - Delayed withdrawal with strange explanations

Hi!I started trying to make a withdrawal from Goliathcasino around december 10. I had asked them before if they had all the needed docs and they ...

Las Vegas USA Casino - Unpaid win

After numerous emails and live chats, the answer is the same run around, we're waiting on our processor. But after reading terms and conditions, and ...

Betrally - Unfairly closed my account and confiscated my €4,064 winnings

I received a message from Betrally claiming that I have breached their terms and conditions, and thus they decline to pay my winning of 4 064€. I am ...

Roy Richie Casino - Withdrawal not received - Customer support not responding

I have been waiting 10 days for a Trustly withdrawal of 7450 SEK (Requested Dec 18th). I have contact support several times and received no response ...

Spin Genie Casino - Payment problem

Hi There,I would like to complain regarding my withdrawals from spingienie casinoon 19.11.2018 I withdrawed my winning money which was £350 which was ...

Roy Richie Casino - Delayed Trustly withdrawal for over 10 days

Hi!I made a withdrawal 10 days ago for 9106 SEK and it's still pending. I tried contacting roy richie but they just said they have techincal problems ...

Mobilebet - Withdraw 6 days without approved

made a withdrawal on 20/12 for a total of 1991.50 euros which I wonit has now passed 6 days since i made the withdrawal but i have not received any ...

Wunderino Casino - Account verification

Helloi won 2000€ at Wunderino on book of adventure. As I tried to cashout, Wunderino blocked the payment and asked for a verification. So I ...

Wunderino Casino - No Payout Of 43,458 EUR

Hello, Sorry for my Bad Englisch.I won 43,458.58,-€ without a Bonus.After i tried to payout they stopped it to verifiy my Account.They verified my ...

Roy Richie Casino - Unfair confiscation of a big win

I got a recommendation from a friend regarding Roy Richie Casino. I created an account and made a 3000SEK deposit with the code RRC1. I read the terms ...

22bet Casino - Cannot request withdrawal

Hello, as i can see online, i am having the same problem as everyone else, this company will not let you withdraw your money no matter what you do. ...

Roy Richie Casino - Withdrawal payment delayed

I requested two withdrawals ($3,000 & $512 cads) on Nov 7 & 10 respectively via bank transfer on the website. On Nov 12 i received an email that my ...

Roy Richie Casino - My withdraw has been delayed 3 months

I won 4500 EURO at RoyRichie and made a withdraw on the 17th of september. My account is verified and Ive also sent them documents and all the details ...

Wunderino Casino - Bonus feature malfunction on Golden Nights and Red Hot Fire Pot slots

I often play at Wunderino slots with the Golden Nights Bonus or the Red Hot Fire Pot. Three times I have recently triggered the bonus for various ...