Unsolved Casino Complaints

Ruby Royal Casino - Want my $2500 withdrawal

I won $2700 at Ruby Royal casino and with draw the weekly limit of $2500, which was suppose to be in my account within 10 business days. After the 10 ...

Total Gold Casino - Account closed with no explanation and no responsibility

I opened an account and during the evening I staked roughly 305pound in cash. I withdraw 650 pound. I then reduced my deposit limit so I didn't spend ...

Parasino Casino - Staling my payment for weeks

I have 1700€ pending withdraw in Parasino thats not getting processed. It stands pending for about 10 days now. I have send and get approved my ...

Casinohuone - Closed my account, refused to pay legitimate winnings

I joined to casinohuone.com 15.4. First i managed to win with some bets and after that i won x amount in live black jack. I made my first withdraw of ...

Whitebet Casino - Not honoring their own Responsible Gaming Policy

Hi i had an account at Redbet.com few months ago, which i decided to close permanately. Few months later i decided to registrate at Whitebet.com which ...

Loco Panda Casino - Declined payment, no explanations

On April 3rd I request a payout of the max payout amount of 3000.00. I had over 7000.00 in my casino account at that time. I just received today an ...

Gorilla Casino - Payment never arrived

Hello! I got cashback from gorilla casino! I won, but for a withdrawal request I needed to deposit 25 eur! So, I did it, and then i made a withdrawal ...

Casino Royal Club - Delayed withdrawal

I made withdrawal on on February 14,2015 for $ 135 and its still seating in my cashier with reverse option.Spoke with live help ( Bryan ) and was told ...

Crazy Luck Casino - Account blocked due to a tech glitch right after requesting withdrawals

No issues getting into this site.... until I requested a couple withdrawals. Now, every time I try to log in I get an error saying that I have an ...

Onbling Casino - Does not pay after 8 months!

hi, I have never had problems in this casino, but one day for accuracy August 12, 2014 I have blocked a withdrawal of $ 275, this is their email: Dear ...

Gorilla Casino didn't pay me and no response for e-mails

Hello, Gorilla Casino has approved my withdrawall on 16th March and I have never got this money into my skrill account. I have tried to contact them ...

Platinum Play Casino team gave me the run around for my withdrawal $300 in last 10 days!

Hello dear Askgamber,I had claimed 100% bonus and some winning from FREE play offer on 2nd April.According to their bonus terms I had met 40X rollover ...

Smart Live Casino - Suspended account, not able to qualify for the cashback promo

Hello , I was playing a promotion that Smart Live Casino offered last weekend (3/4/15) , basically they offered a 25% cashback if occuring any loss. ...

Grand Macao Casino - Withdraw denied 3 times winnings were fair and square

On June 27, 2014 I made a first deposit of $75 and was fortunate enough to be able to withdraw $2000, after several weeks only 500 was sent to me, ...

Cool Cat Casino - Can not get a replacement check or alternative form of payment

I played on a no deposit bonus and wagered the required play through. Now to he fair the casino issues a check a month later, however i had moved by ...

Casino Sieger - Runaround with verification and refusing to pay legitimate winnings

First, I made my deposit with Neteller and won at the casino games. Then I asked them to send my win to Neteller. They asked for many papers. I sent ...

Cool Cat Casino - Using bad casino tricks to delay payouts!

I won a nice sum of cash $25000 to be exact but decided to withdraw $23500 , after some time Consulting with Live help I was told to withdraw it all ...

188BET Casino - They reset a completely unlocked Great Hall of Spins at Thunderstruck II, 2 months and still investigating!!

I first had an issue with 188bet casino in Feb this year when using the casino all of the slot games had 'ERROR 2' appear when I tried to play and I ...

Paddy Power Casino - Not being payed free bonus winnings

i won from my free £5 and waggered, now as i am trying to get my winnings i cant i have sent my passport & address proof my passport isnt the ...

Wild Jack Casino - Claimed I am under self-exclusion in another casino, but refused to refund my deposits

I made several deposits in this casino the other night, totalling approx .$450. Then mid play they locked my account saying I had asked for self ...

Paddy Power Casino - Withdrawals not processed without any explanation or notification

Ihave had an account with paddy power for about 3yrs nearly, and have had disaster after disaster with winning anything broke even at best on two ...

Parasino Casino - Delayed payment, no response

Dear Sir/Madam, I would like to complain about sportsbook Parasino.com I opened account at 31/10/2014 and successfully verified my ID, provided ...

Euro Play Casino - Does not pay profits

Europlay Casino – do not pay profits I've played a dozen times on the europlay casino, nice bonuses and nice attitude on deposits. But the ...

Winner Casino - Account Frozen For Over Two Weeks!

Hello my account has been frozen as I was about to withdraw my 4,141 gbp winnings....this casino has paid me previously so I do not know why they ...