Thank you for bringing this to our attention.
We have reviewed the matter in its entirety and can confirm as you stated in your complaint, that it is not the casino who is at fault. Unfortunately, the platform used is one to raise complaints with the casino.
Thank you for your patience while we reviewed the matter with regards to your Instadebit method, the reason your withdrawal could not be transacted successfully is due to the account being disabled. Please keep in mind that the funds rejected due to an issue with your Instadebit account and not due to the casino nor MicroGaming as you stated in your original post.
In order to ascertain how you can resolve the matter, you will need to contact them using the link: https://www.instadebit.com/contact.jsp via their chat facility or via email: securi[email protected]instadebit.com
Once they have resolved the account issue, please contact us back so that we can process your withdrawal to you.
We do wish that there was more we could do to assist you however, for security reasons, they will only speak to the account holder.
Lucky247 Casino Support