Delayed verification and account suspension without explanation
Hello ASKGAMBLERS,
On August 28th, 2023 I made a deposit of $350 CAD. I then won an amount of 3625.00 CAD on the same day.
Since then I have uploaded the requested documents for verification and have been waiting ever since to be Verified.
Every time I send an e-mail for a status update I get no reply.
When I go on live chat to speak to a rep, I'm always told I'm still in queue to be verified.
I don't think over a month of waiting is standard waiting time so I logged in today to ask yet again the status of my verification but this time my account has been suspended without explanation.
I hope if I bring the issue to a public forum like here that I may get somewhere further then where I am now, which is no where.
Appreciate your time in delegating this matter. Thank you!
On August 28th, 2023 I made a deposit of $350 CAD. I then won an amount of 3625.00 CAD on the same day.
Since then I have uploaded the requested documents for verification and have been waiting ever since to be Verified.
Every time I send an e-mail for a status update I get no reply.
When I go on live chat to speak to a rep, I'm always told I'm still in queue to be verified.
I don't think over a month of waiting is standard waiting time so I logged in today to ask yet again the status of my verification but this time my account has been suspended without explanation.
I hope if I bring the issue to a public forum like here that I may get somewhere further then where I am now, which is no where.
Appreciate your time in delegating this matter. Thank you!