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Tiger Gaming - Refuses to return my money and decides to close my accounthe refuses to return my money and decides to close my account

UNRESOLVED

Complaint Info

Disputed casino

Tiger Gaming

Amount

$ 4020

Posted on January 14, 2023

Hello, my name is < removed > and it's been four months since tigergaming.com arbitrarily confiscated 4020 usd that are available in my account. In addition to telling me that they would close my account and keep my money, the reasons according to them is that there is a relationship with another account, which is absurd since if they had a serious relationship with a betonline account belonging to my girlfriend. It is important to point out that the regulation says that there can be no relationship between accounts, but from the same web page, there is no there is a rule that is clear about its relationships with other gambling sites. My tg account number < removed > I urgently ask for help in my case. Since I urgently need my money and it is not fair that they take any player's money. It is illegal.

AskGamblers
Posted on January 18, 2023

Dear Tiger Gaming,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on January 19, 2023

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers
Posted on January 31, 2023

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.