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Complaint Info

Disputed casino

Sweeptastic Casino

Refused to refund me. Illegal license and rpcs. Refused to pay me out. Always claimed error in redeeming. Spent over 1800$ on fheir site never got a dime. Emailed customer service daily for help and payouts. I have proof of harassment, failure to refund, overcharging me, not paying out winnings and failure to send terms of service and set play limits as requested. I will take legal action immediately if not returned all money ever spent. They failed to help me or refund ma or pay out ad claimed I played it down or al says some error with redeeming withdrawals. One operator called me racist terms and told me to kill kyself which I find offensive. I just want my money back. They ate a scam. I will file a lawsuit if they do not refund me and the police report will be submitted as well if they don’t refund me . They fail to respond after calling me and emailing me at strange hours even from restricted numbers and emails and even my place of employment line that I never issued. I feel scared and stalked . Strange threatening emails to my work email uninvolved have also come through and harassing calls and messages at all hours and at illegal times under any legislation relevant . I want my money refunded or I will go to court. I do not appreciate being called a “n word lesbian Jew and told to commit suicide “ by your employees doing this. I have reached out for help but never expected all this . I will be sure to warn others of this scam and schedule a hearing if this doesn’t stop and I am merely refunded. I have law enforcement guarding my house I was so scared after how the representative acted

AskGamblers
1 year ago

Thank you for trusting us and using the AskGamblers Casino Complaint Service / AGCCS/. 

Kindly note that after conducting a careful review of your case, the AskGamblers Complaint Team concluded that, unfortunately, your complaint is not complying with AGCCS Guidelines, section Unjustified accusations towards operators and is, therefore, rejected. Please keep in mind that following all AGCCS Guidelines is mandatory. Your allegations and/or demands against the affected casino operator seem not to be justified and/or supported enough with relevant evidence that proves the validity of your statements and claims and your case is, therefore, being rejected. Providing all relevant facts, details, and evidence concerning your complaint is essential for our team to be able to conduct adequate reviewing and offer a fair and justified solution for your dispute.  

Please feel free to submit a new complaint; however, make sure you support your new claim with enough relevant arguments and solid proof. 

To learn more about how to use the AskGamblers Casino Complaint Service /AGCCS/, please visit our Knowledge Base.