Mark all as read

Settings

Notifications
Casino Complaints

Stalling $300 Payout


user_avatar badge
By Ocean
8 years ago
Message on forum
I opened an account at Slots Plus and received a no-deposit $25 sign up bonus. After reaching the required playthrough I continued playing for a while then settled on a $300 withdrawal on October 23rd.
I submitted all the paperwork, received the call from security, and got "approved" for payout.
Chat with the financial department continues to assure me of payment with a different story in every chat session.
I've spent thousands of dollars at this casino group (Mainstreet). I resent having to resort to this formal complaint, but here it is - Slots Plus is STALLING a puny $300 payout.
Disputed Casino Slots Plus Casino
Amount $300

Discussion

There are no replies at the moment.

Slots Plus Casino Complaint Stats

Resolved 20 / 49
Avg. Amount $2,279
Avg. Complaint Duration 10 days
Avg. Response Time 3 days

Slots Plus Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 17 out of 42 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Slots Plus Casino Complaints

See all complaints for this casino