Stalling $300 Payout
I opened an account at Slots Plus and received a no-deposit $25 sign up bonus. After reaching the required playthrough I continued playing for a while then settled on a $300 withdrawal on October 23rd.
I submitted all the paperwork, received the call from security, and got "approved" for payout.
Chat with the financial department continues to assure me of payment with a different story in every chat session.
I've spent thousands of dollars at this casino group (Mainstreet). I resent having to resort to this formal complaint, but here it is - Slots Plus is STALLING a puny $300 payout.
I submitted all the paperwork, received the call from security, and got "approved" for payout.
Chat with the financial department continues to assure me of payment with a different story in every chat session.
I've spent thousands of dollars at this casino group (Mainstreet). I resent having to resort to this formal complaint, but here it is - Slots Plus is STALLING a puny $300 payout.
Slots Plus Casino Complaint Stats
Resolved
20 / 49
Avg. Amount
$2,279
Avg. Complaint Duration
10 days
Avg. Response Time
3 days
Slots Plus Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 17 out of 42 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.