AskGamblers Complaints Team have been provided with undisputed evidence on behalf Mars Casino management that player violated their Terms&Conditions #4.1.7
4.1.7 If you are a player from the UK, US, Spain, Ukraine or any of its states, you won’t be allowed to play real money wagering games.
And more specifically we have all the reasons to believe that complainant tried to deceive both Mars Casino and AskGamblers Complaints Team by declaring incorrect facts. Player made an account and deposited on the 11th of September and used VPN to mask his country origin. AskGamblers Complaints Team have been provided with evidence on behalf Mars Casino management that in fact, Ukraine has been added to the casino's restricted list at the end of 2016 and this is clearly displayed in the casino's terms mentioned above.
AskGamblers Complaints Team maintain zero tolerance towards player trying to abuse our complaints service and not using it in a good faith. Based on the above AskGamblers Complaints Team took the decision to reject the case and terminate player's further access to AGCCS.