Spin Samurai Casino - Have not received my tournament win

Hello MAJDAN95,

Thanks for taking the time to let us know about your experience!
We'd firstly like to offer our sincerest apologies here for this inconvenience.
For us to better understand what happened, we will be asking you for information about your account (ie. registered email address).
You can be assured that we will look into resolving your concern with utmost diligence.

Looking forward to receiving your reply!

Sincerely,
Spin Samurai Management

Dear Spin Samurai Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

I receive now my win ~ resolved thanks

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.