By this time i have not received 700 euro and the difference between 743 eur and 743usd, and they are not doing anything for more than a month.
I had 2183 eur on my riobet account on 18 october. Casino has some restrictions on withdrawals and i had issues previously (big amount wasnt paid and was returned to balance, but later was paid by pieces) so decided to withdraw in increments On 19 october I requested 700 eur withdrawal (no3491838776at casino) to my card - the only payment method on account. I succesfully received withdrawals to this card previously from riobet, but this withdrawal never reached my account. I contacted support on 25 october about this , they asked for scrins and statements, i sent that and by this time all i got is "we will contact financial department about that". Transaction marked as completed on riobet site. Also on 23 october i created a withdrawal 3507999281 for 743 euro (as previous transaction was shown as completed on site ), it was cancelled by casino and reinstalled on 27 october by them, but instead of 743 euro i received 743 USD (by visa direct) which is significantly less. My balance at riobet now 740 eur.
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