10 years ago
I made a withdraw of R500 on 9/12/2015 they say it's been payed their side but I haven't received anything in my bank account and they won't give me any information / proof of payment. Every time I contact them regarding the missing money they say they have done everything they can. I will show 3 chat's regarding this as screenshots...
AskGamblers
10 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Thank you all for your cooperation.
10 years ago
Yes 100% resolved and satisfied!
Thank you so much.
Kindest Regards,
K
Thank you so much.
Kindest Regards,
K
AskGamblers
10 years ago
• Support Team
Dear @kslab83,
Are you satisfied with casino response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.
Are you satisfied with casino response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.
Noxwin Casino
10 years ago
• Representative
Hi kslab83,
As we made our own research we found out that your bank do not accept any payments related to the gambling. Due to this the money couldn't reach your account. However as I understood from our team the missing funds were returned to your account and you were informed how to withdraw them.
Please let us know if there is something else which we can do for you!
Best regards,
Lazar
As we made our own research we found out that your bank do not accept any payments related to the gambling. Due to this the money couldn't reach your account. However as I understood from our team the missing funds were returned to your account and you were informed how to withdraw them.
Please let us know if there is something else which we can do for you!
Best regards,
Lazar
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
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