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Pots of Luck Casino - Delayed withdrawal over 3 weeks now

UNRESOLVED
Complaint Info
Disputed casino Pots of Luck Casino
Reason Delayed payment
Amount £ 6000
Posted on June 21, 2021

Used this site for a while all well until I won £1000, £500, £500 and £4000.

I didn’t play with a huge amount but as I won I upped the bets which lead to me winning such a large amount. The site allowed me to process the withdrawals as above and allowed me to deposit a further £40 I played a few times and left the balance in.

Next day my account was restricted requesting further information that I supplied.

3 weeks later and I’m still awaiting verification and the only response I get from customer service representatives if that they will chase the relevant team and I’ll receive an email! 3 weeks chasing nearly everyday and the same response every time!

What can I do?

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