Complaint #10 Playerz Casino

Withdrawal of 429 euros canceled without any reason

By ib0ib0

4 years ago

I request a withdraw 4 times and canceled without any reason. I try to withdraw and canceled and I didn't get any email any reason just canceled.

On livechat say to me is technical issue try again. I try again and is same canceled any reason and on livechat again, same try again.

My account is verified, I sent all documents and reviewed and approved, but my withdraw canceled without any reason. I send and email to support not reply anything.

I play, complete my deposit, I complete my wager because I play without bonus only with my money.

Disputed Casino Playerz Casino

Reason Declined payment

Amount €429

Discussion

AskGamblers

• Support Team

4 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

ib0ib0

4 years ago

I receive today my withdraw

Playerz Casino

• Representative

4 years ago

Hi IB0IB0,

Kindly note that your Withdrawal has now been processed today the 28th of June 2022, kindly be advised that withdrawals can take up to 5 working days before the balance reflects into your account accordingly.

Should you have any other queries do not hesitate to contact us, we are more than happy to help.

Regards,
Playerz Casino Team

Playerz Casino Complaint Stats

Resolved 5 / 6

Avg. Amount $4,269

Avg. Complaint Duration 10 days

Avg. Response Time 3 days

Playerz Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 3 out of 4 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

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