Play2Win Casino - Not paying out!

JP7189 United Kingdom
posted on September 25, 2014.

Withdrawal requested - 2nd August
ID Documents approved - 28th August (email to prove this)
ID Documents approved (according to live chat) - 2nd September
25th September - Absolutely no update, withdrawal still waiting.

I have sent 10's of emails to Play2Win and not had a single response back, I've had no update and was told that I would 100% receive my money after 15 business days from the approval of my ID checks (2nd September according to P2W).

How am I supposed to get my money from these people?

posted on September 29, 2014.

Hi there,

My name is Chris and I've been asked to mediate on behalf of the casino. They would like to help resolve this issue, but first they need your casino ID so they can locate your account. If you could please send me your casino ID, full name or email address you registered with to - chris.o­nl­­bit­rat­ion­@gm­

I'll await your email.

Kind Regards,


posted on October 4, 2014.

Dear all,
Any update considering this complaint?

posted on October 6, 2014.

Yes, this player was paid last week. We would like his confirmation here so the complaint can be closed.