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Play2Win Casino - Stalling 300€ withdrawal

RESOLVED
Complaint Info
Disputed casino Play2Win Casino
Reason Delayed payment
Amount € 302
Posted on May 24, 2016

I received a bonus to play on this casino, before accepting it I asked for conditions and term, in order to be sure to receive my money in case of winning, I deposited 300 and I am now waiting for a withdraw of 302€.

They asked me to send a lots of proof, I sent them everything and they sad it was ok, but that I have to wait 18 days before having my money (LOL)... 20+ days past and I still not have received anything... In chat they stopped replying pretending they forget how to speak english or italian

PLEASE HELP ME

Posted on May 27, 2016

Thanks for bringing this issue to our attention.
We will now try to resolve the matter as fast as possible.

Play2Win Casino

Posted on May 29, 2016

I would like to inform you that the casinos replied this complaint, but actually they did nothing

Posted on May 30, 2016

Please note, your withdrawal is being processed and the you can expect payment within a couple of days.

AskGamblers
Posted on June 2, 2016

Dear @80fame,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

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