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Sun Palace Casino - Payment stalled for over a month

UNRESOLVED
Posted on August 25, 2017.

Withdrew $400 on 7-19. All my documents have been sent in and verified long ago. Have futilely and repeatedly chatted with finance/ customer service over last 2 weeks. Constantly hear either: "in a few days," or "we don't know, we'll send you an email." It has now been over a month since withdrawal request.
I talked to a finance rep today, he had no more information.

Sun Palace Casino complaints

  • 14 of 30 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 1,785 USD avg amount

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