Ag Awards

Pamper Casino - No payout or response to my communications.

Complaint Info
Disputed casino Pamper Casino
Reason Delayed payment
Amount $ 950
rcloud2 United States Message
Posted on May 16, 2014

On Mar. 5th, my withdraw was approved for $950 via bank transfer. The communication from accounting at Pamper states that it may take up to 14 business days. That would put the date I would receive my withdraw at Mar. 26. On Mar. 23 and on Mar. 31, I sent messages asking about the status of the withdraw. There response had been dependably 3 business days. To this day, I have still not received a response. I would really like to know what the problem is, or post a complaint for others to see.

Posted on April 11, 2014

Dear Pamper Casino,

Please let us know if there's some update regarding this case.

rcloud2 United States Message
Posted on April 12, 2014

The response was requested for $975 via bank wire for a maximum fee of $100. Now they are telling me that they have refunded $500 via CC refund with $475 in fees. This is not the agreement we made, and I have not received the money yet.

Posted on April 12, 2016

This complaint has been reopened due to the declared willingness on behalf of Pamper Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

Posted on April 12, 2016

AskGamblers Complaints Team have been informed by the casino management that your payment was successfully processed. Please confirm.

Posted on April 16, 2016

Dear @rcloud2,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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