About two months ago I registered at this casino, made a deposit, passed verification and started playing. On November 14, I requested a payment of 300 euros and waited. A week later, I asked in a chat where my money was. I was told that payments are made from 7 to 21 working days. Exactly a month has passed, and they are asking me to wait again. I never got the money. I consider this casino to be fraudulent, please help me in solving this problem.
Complaint Info
Olympus Play Casino Complaints
- 0 of 13 resolved
- 4 days avg response
- 5 days avg complaint life
- 1,802 USD avg amount
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Unresolved
Olympus Play Casino - Six months waiting for my payment
£5,000
Unresolved
Olympus Play Casino - Six months waiting for my payment
My first withdrawal well over 6 months ago was for £750. Then I waited 3 months just for that money to returned back to my casino account. I then ...
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Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
£200
Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
Submitted my withdrawal for £200 on 25.2.22?t&c's state up to 7-21 days to receive. The support team state exactly the same things every time you ...
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Unresolved
Olympus Play Casino - No winnings after 3 weeks
£3,300
Unresolved
Olympus Play Casino - No winnings after 3 weeks
I won £2300 on 18/2/22Told to wait 7-21 daysWaited 21 days excluding weekendsNo winnings credited to bank and now being fed all excuses eh be patient ...
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Unresolved
Olympus Play Casino - Long time to receive withdrawal
€300
Unresolved
Olympus Play Casino - Long time to receive withdrawal
I submitted my withdrawal for 300 euro on 11/2/22, t&c’s state up to 7-21 days to receive. The support team state exactly the same paragraph each ...
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