I joined the casino and made a few deposits but then won and processed a withdrawal of 660 pounds on 1st January. I'd played through bonus amounts and the website quotes 5 - 21 days to process a withdrawal (I've gone through their verification checks). Now wait 5 weeks and still no sign of it being processed - is showing as 'awaiting' in my account. Online chat keeps apologising and saying they hope it will be processed soon but I've seen other reviews saying they do not pay out to British players. I have screenshots if required. Great if you could help. Thanks
Complaint Info
Olympus Play Casino Complaints
- 0 of 13 resolved
- 4 days avg response
- 5 days avg complaint life
- 1,802 USD avg amount
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Unresolved
Olympus Play Casino - Six months waiting for my payment
£5,000
Unresolved
Olympus Play Casino - Six months waiting for my payment
My first withdrawal well over 6 months ago was for £750. Then I waited 3 months just for that money to returned back to my casino account. I then ...
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Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
£200
Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
Submitted my withdrawal for £200 on 25.2.22?t&c's state up to 7-21 days to receive. The support team state exactly the same things every time you ...
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Unresolved
Olympus Play Casino - No winnings after 3 weeks
£3,300
Unresolved
Olympus Play Casino - No winnings after 3 weeks
I won £2300 on 18/2/22Told to wait 7-21 daysWaited 21 days excluding weekendsNo winnings credited to bank and now being fed all excuses eh be patient ...
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Unresolved
Olympus Play Casino - Long time to receive withdrawal
€300
Unresolved
Olympus Play Casino - Long time to receive withdrawal
I submitted my withdrawal for 300 euro on 11/2/22, t&c’s state up to 7-21 days to receive. The support team state exactly the same paragraph each ...
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