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Olympus Play Casino - Too long waiting for my withdrawal

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Complaint Info

Disputed casino

Olympus Play Casino

Amount

£ 200

Sta1144 United Kingdom Message
Posted on March 21, 2022

Submitted my withdrawal for £200 on 25.2.22?t&c's state up to 7-21 days to receive. The support team state exactly the same things every time you contact them, this is ridiculous having to wait this long for a

withdrawal process. I have tried being patient but I'm not getting anywhere with this matter.

Please help me with this' thank you.

I'm getting concerned now.

Sta1144 United Kingdom Message
Posted on March 22, 2022

This really isn’t fair this casino is terrible for withdraws as it looks by other reviews’ I’m very concerned about this site something needs doing’ there taking peoples money fast enough’ but not giving money back’ what people have won fair and square

Sta1144 United Kingdom Message
Posted on March 24, 2022

This really isn’t good enough I’ve waited long enough now for my withdraw still getting the same responses’ not been enough staff’ please be patient that’s all you get I’ve waited the 21 days and still nothing

Sta1144 United Kingdom Message
Posted on March 25, 2022

This is absolutely ridiculous it’s gone 21 days now like the site says and my withdraw is still awaiting I don’t feel like I’m going to get this money I’m owed back

Sta1144 United Kingdom Message
Posted on March 27, 2022

This is disappointing very! I just keep getting told to wait patient’ when that’s all I’ve done also the 21 days is up now what you get told to wait and you still get told the same things your site wants to be ashamed

AskGamblers
Posted on March 28, 2022

Dear Olympus Play Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Sta1144 United Kingdom Message
Posted on March 29, 2022

This is so wrong Olympus play is not replying to you or me this needs sorting this site sounds like scam it’s not good enough people are not getting there winnings’ I’m owed £200 and nothing for nearly a month now’ it’s still awaiting on the site I’m so getting frustrated now and you keep getting told to wait

Sta1144 United Kingdom Message
Posted on March 31, 2022

This is absolutely ridiculous I’m still getting told the same things wait wait wait and the days have gone past now’ nothing still changes it’s still awaiting my withdraw after a month now and still get the same reply’s 😡

Sta1144 United Kingdom Message
Posted on April 3, 2022

Still not heard anything at all this really isn’t good enough at all’ there not responding to me or you’ and when I go to there chat page I get told to keep waiting patiently when that’s all I’ve done and waited over a month now for this withdrawal still awaiting 😡

Sta1144 United Kingdom Message
Posted on April 7, 2022

This is disappointing nothing for nearly 2 months now still my withdraw still awaiting this really isn’t good enough at all you just get the same response every time you ask we’re you withdraw is nothing is getting done this is awful site

Sta1144 United Kingdom Message
Posted on April 11, 2022

Still the same reason after nearly 2 months now this isn’t good at all I’m getting frustrated now 😡😡😡