Noxwin free spins mean no winnings for me!
Noxwin are offering two welcome bonuses, free spins with a max win of 100 and a 100% deposit bonus up to 100 with a max win of 3000. The problem is they give you both these bonuses at the same time when you deposit 100, so instead of being able to win 3000 with your 100 deposit and bonus, you can only win 100!
That's exactly what happened to me as I deposited 80 euros and won 2040 but I've been told I can only withdraw 100 plus my deposit! It's just so upsetting to think you've won a load of money and then to be told you haven't!!
I've complained to the casino and they replied basically saying 'that's the rules and that's that' :( please help!
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.