9 years ago
My withdrawal is pending more thant 48hrs,28.11.2016 still status showing pending, i try to communicate in live chat most of the times they are offline, No contact number very poor customer support, i was little worried about my withdrawal still pending , three withdrawals pending 1000+1000+1000€. New users stay away from noxwin, I ask to deal with this lawlessness.My account has undergone verification
AskGamblers
9 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Thank you all for your cooperation.
sergejlebedev
9 years ago
• Bayern
all good noxwin casino paid claims have not thank you
Noxwin Casino
9 years ago
• Representative
Hello sir,
From what I see everything has been paid from our side today!
Please be advised that withdraws requested only between the following time - (08:00 – 22:00 GMT) are eligible for the ''1 hour payment policy''
Due to the fact that your last 2 withdraws were not requested at the mention time above, they didn't qualify for the promo and you didn't get your money in 1 hour..
We are sorry if there were any troubles! Hopefully all is good now.
Wish you a great start of the week Sergej!
Noxwin Team
From what I see everything has been paid from our side today!
Please be advised that withdraws requested only between the following time - (08:00 – 22:00 GMT) are eligible for the ''1 hour payment policy''
Due to the fact that your last 2 withdraws were not requested at the mention time above, they didn't qualify for the promo and you didn't get your money in 1 hour..
We are sorry if there were any troubles! Hopefully all is good now.
Wish you a great start of the week Sergej!
Noxwin Team
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Screenshot