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Delaying without reason my payments


My withdrawal is pending more thant 48hrs,28.11.2016 still status showing pending, i try to communicate in live chat most of the times they are offline, No contact number very poor customer support, i was little worried about my withdrawal still pending , three withdrawals pending 1000+1000+1000€. New users stay away from noxwin, I ask to deal with this lawlessness.My account has undergone verification
noxwin.PNG 92d0c02aba1264106a87423e5435c4b3b2.PNG
Disputed Casino Noxwin Casino
Amount €3000

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
all good noxwin casino paid claims have not thank you
User name
Hello sir,

From what I see everything has been paid from our side today!

Please be advised that withdraws requested only between the following time - (08:00 – 22:00 GMT) are eligible for the ''1 hour payment policy''
Due to the fact that your last 2 withdraws were not requested at the mention time above, they didn't qualify for the promo and you didn't get your money in 1 hour..

We are sorry if there were any troubles! Hopefully all is good now.

Wish you a great start of the week Sergej!

Noxwin Team

Noxwin Casino Complaint Stats

Resolved 23 / 40
Avg. Amount $1,052
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

Noxwin Casino Complaints

See all complaints for this casino
Payment is delayed beyond advertised payment time frames
I have requested a withdrawal of 82 euro on my Skrill account on April 18, 2018 and I have not yet received paid although it writes on your website a withdrawal time of 0-24 hours and on their website a payment within 1 hour. Make your withdrawals Faster! Jul 27 2017 02:13 Noxwin believes in fair gambling and that's why we just made our payouts faster than ever! Actually, we are so sure of our fast withdrawals that we are ready to compensate every player whose cash out takes more than 1 hour! For Sports betting fans - If a withdrawal is delayed with more than 1 hour, you will get 5 $ / € For the Casino lovers - In case your payouts exceed 1 hour we will credit you 20 Free Spins This Payment Policy applies only to withdrawals made by: Skrill, Neteller, Credit Card or any other E = wallet! Special Terms and Conditions of the Offer:   Only players who have successfully passed our verification procedure are eligible for the fast withdrawals! This applies only to withdrawals up to $ 1,000 / € The 1-hour option applies for withdrawal requests made between 08:00 - 20:00 CET every day. Only E-wallets and Credit Cards are eligible for fast withdrawals! Noxwin reserves the right to exclude players from the 1-hour withdrawal feature in case of fraudulent or abusing activity. What to do in case of delay? Just contact our Customer Support via live chat or email: [email protected]! After we check why the delay happened we will take the relevant actions! On a live chat, they tell me every day that the payment will be short but I do not get the money from them on my skrill account.
Status solved Resolved
€165