Cancelled €11,455 in winnings for no reason and without any justification
This case goes back to August, but I am still not willing to accept this robbery. I've been playing for around a month or 2 on Noxwin.com last summer, with a total deposit of 4500 EUR I made my balance reach 16155,5 EUR. One day suddenly my balance was back on 4500 EUR with no reason! Noxwin cancelled all my winnings and when I asked them what happened they said I should withdraw my initial 4500 asap and they cancelled the winnings because of multi-accounting (which was just a lame excuse as I never had any other noxwin account). They closed/blocked my account after they paid me the 4500. My lawyer tried to contact several Curacao authorities but nobody could help us yet.
I attached a screenshot of my winning deduction.
I attached a screenshot of my winning deduction.
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.