Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Slots Plus Casino - Non payment of winnings

UNRESOLVED
Inactive user
Posted on December 9, 2016.

Hi deposits approx 600 dollars to slots plus and withdrew $1700 on 18/11/16 and heard nothing from them, no contact about a delay by email etc. I have been on the online chat to them about 5 times and each time they tell me the payment will be done in a few days and nothing is done. They have started telling me ACH payment provider has been lost so that's why they are slow at the moment! I have read several other complaints about this same casino where they was using the same excuse 3 years ago!!!! I think its disgraceful that people should risk there hard earnt cash in casinos and then get these delays or not get paid at all. The payments deposit seem fine as that takes a split second but the withdrawal currently 3 weeks and does not look like I will be getting it any time soon. Any other casinos I have used pay withdrawals in a couple of days at a max. I need this money especially with xmas coming up as not only have they not paid the winnings I am of course still my $600 dollar deposits out of pocket. I have also sent them my ID but despite me asking them about verification no one has asked me to provide any documents, so no doubt this will be another delaying tactic they will apply at some stage.

AskGamblers
Posted on December 13, 2016.

Dear @Casinoreview123,

Please let us know if there's some update on your issue.

Slots Plus Casino complaints

  • 16 of 41 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 2,551 USD avg amount

Have trouble with Slots Plus Casino?

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds