PlayGrand Casino - My withdraw request disappeared

sara2020 Sweden
posted on July 2, 2016.

2016-06-29 i requested withdraw 9000 sek 2016-07-01 my withdraw request disappear it is not shown in pending withdraws or accepted withdraws i also have check my neteller account nothing there too.

posted on July 4, 2016.

Hi Sara, I have checked everything and you indeed requested a withdraw on 2016-06-29. This withdrawal was paid to you. After this you deposited again on 2016-03-07. After 2016-03-07 You didn't request any withdrawal anymore so at the moment we have paid everything you requested. Please let me know if I can help you in any other way.

posted on July 7, 2016.

Dear @sara2020,

Did you receive your payment, can we close this complaint? Please be aware that if you doesn't respond in the given time frame we will consider your complaint officially resolved.