I logged out with over 129 euros in my account and logged in the next day to find only 30 euros. The history showed that 99 euros was sent to Admin. I have no idea what that means. I submitted several support emails and received no reply. I called their hotline number and no one ever answers. Another support number is no longer in service but is still on their website. Betcruise has a live chat option but they told me they can't help. So I am not getting any support and I have lost faith in this casino.