LSBET refuses to pay 9021 USD since March 2014. The deposit was of 300 and the bonus 300.
They asked for the following documents in order to verify the account and I sent it all by their request:
1. Picture holding a piece of paper with the account number written on it.
2. Picture holding Passport
3. Although I used NETeller they asked for a credit card, I sent them both sides of my VISA
4. They wanted to see a connection between my bank account and NETeller so I showed them a deposit from credit card to NETeller.
6. Utility Bill
7. They asked for an all time NETeller transactions history. I had to email NETeller and get an official letter and PDF file showing all transactions of all time since I opened the account. I sent them the full NETeller transactions details.
This is the letter I received from them after all of these documents -
LSbet.com has been unable to authenticate either your identity, or the
source of the funds in your account.
Therefore,your account has been closed for security reasons and will not
be re-opened. Please note that we provide no comments on the reason for
the closure, and are not entitled to.
Below please find the extract from our Terms and Conditions:
1.13. All bets at LSbet.com are accepted only in accordance with the
LSbet.com Terms and Conditions and are confirmation that the participant
in the wager knows these rules and agrees with them completely. If the
Player is suspected in fraud or manipulation, as well as in case of any
breach of the Terms and Conditions, the Betting Company reserves the
right to block the Player’s account and withheld any balance.
Nevertheless, we have concluded to pay out the total amount of your
initial deposit available on your account prior to receiving the bonus.
We are sorry that this final decision had to be reached.