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Lady Linda Slots Casino - Stalling verification

RESOLVED
Complaint Info
Disputed casino Lady Linda Slots Casino
Reason Verification issues
Amount $ 588
Posted on July 2, 2021

Hello.

I played at this casino for a month, now I want to withdraw my winnings, but I can’t even make a withdrawal request without going through a KYC. I submitted all the required documents on June 27, but my account is still not verified and the support team is ignoring my emails. Please help verify my account and withdraw funds.

AskGamblers
Posted on July 2, 2021

Dear @Akila,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on July 2, 2021

@ASKGAMBLERS

$588 is my current balance at this casino. Today I received a response from the casino support asking for my documents, although a few days ago I uploaded all the necessary documents to their website, anyway, this time I sent the documents by email.

Posted on July 5, 2021

Yesterday casino verified my account and I managed to make withdrawal request for $488, hopefully they will process is soon.

Posted on July 7, 2021

Resolved. Just received my funds. Thank you AskGamblers and Lady Linda Slots.

AskGamblers
Posted on July 7, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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