On December 2nd 2019. I deposited 20euro with a bonus of 500%. I played and played on the bonus games. And all of a sudden I won over 6000 euro. I tried to withdrawal and YES, I met all wagering requirements. So I did a withdrawal request. And soon after I got an email stating my withdrawal is pending successfully. I even went back on their website and asked the online help desk if my withdrawal is going through successfully. And yess it was all good. I had no bad feeling about it all.. now today 5 days after I got a email stating my. Withdrawal is denied. So I contacted the help desk and they just tell you to contact support. And just ignore you further (NOT PROFESSIONAL) The strangest thing is the money is GONE??? And they left me with 20euros on my account?? So where is the rest of the (5882euro..
I have played on a lot of online casino but have I gone through this... I hope this helps!
True Flip Casino