Ag Awards

La Fiesta Casino - Casino doesn't payout

Complaint Info
Disputed casino La Fiesta Casino
Reason Delayed payment
Amount € 70
Posted on November 5, 2019

Hi, i get conformation of my payout on last monday, that mean 7 days ago i still havent receive my 70 eur from this casino even in mail say max 5 days to payout. If anyone wants i have mail confirmation to provide, to forward or take a screenshot. Is this a possible that they cant payout only 70 eur in 7 days. this is ridicolous. i even ask my self what if you have 700 or 7000 eur here.

Posted on November 6, 2019


We appreciate you bringing this matter to our attention.

We can confirm that your withdrawal was paid to your nominated payment method.

Kindly update us if you received the funds.


Posted on November 6, 2019

Finally, after 10 days of mail confirmation! 70 eur after 10 days what can i else say! Everything is explained! I must thank to you now when you pay me 70 eur after 10 days? 🤣

Posted on November 6, 2019

Dear @gogalalovic,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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