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King Billy Casino - Unjustified delay of €8,000 withdrawals

RESOLVED
Complaint Info
Disputed casino King Billy Casino
Reason Delayed payment
Amount € 8000
netanelgori Berlin
Posted on June 9, 2020

Hello there, after successful winnings at King Billy Casino, I have the unjustifiable delay in the King's billing total of € 8000, after endless chat conversations,I was told that my case, when investigating a gaming provider, should be noted that I did at King Billy's Casino, withdrawals for the same amount of winnings, and there was no problem,After I won on 05.06.2020, I applied for withdrawal, King Billy Casino rejected it on the grounds that I had withdrawn from my wallet and asked for proof of deposit. It should be noted that I provided King Billy Casino, proof that my wallet and King Billy Casino also approved it,It should be noted that I am very well aware of the conditions and never exceed them, so there is no justified reason for delaying the payment of the winnings,


Provides evidence for this

Account Verification Confirmation

Receipt of funds from King Billy Casino

Chat and mail correspondence to King Billy's claim places a payment delay,

Withdrawals pending after a few days

netanelgori Berlin
Posted on June 10, 2020

I got the money, thank you very much,
Askgamblers thank you very much
king billy thank you too
The complaint can be closed

AskGamblers
Posted on June 10, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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