Withdrawal delayed 9500 NKR with King Billy

Hey everyone,

Let's cut to the chase here:

Requested a bank transfer withdrawal, which usually took 2 hours from request to the funds appearing in my bank account (no matter the day/time) at Kingbilly.

Now it's 11 days and I'm only being told to be patient or that the payment provider's at fault.

I made 2 withdrawals within the past few days, also via bank transfer at other Casinos, funds arrived immediately.

Support is not helping or straight out ignoring me.

Contacted my VIP manager, who is also ignoring me.

Best,

Potatohead

I have made a deposit in King Billy casino of 1002 inr but in transaction it's showing it's rejected, but on my side it was successful one.

I have seen this problem third time in my last four deposit, someone wants to play that's why he makes a deposit and worst thing is that I get to play after wait of days.

Plz help me. Seems King Billy is also being like other casinos and it's now breaking my trust on this casino also.

I had made a deposit of 1002, and the deposit didn't came.

Last time I made a deposit and it came after 8 days. Another deposit and the same problem, and they are telling me a ticket has been created.

If in a casino player gets his every deposit stuck what should he do? You people are giving the money, but the money is stuck for so many days.

I had made a deposit of 1002 in King Billy casino on 28 October and till today 1 Nov I haven't got any update. They just emailed me once and asked for utr number which I had provided them earlier also in there chat and when they asked utr number in email I provided them with the number along with my bank statement. And till now no response.

I had made a deposit of 10000 on 11 of October 2023 and it has not yet been credited in my account. The deposit was a successful deposit but it's showing that my deposit has been rejected.

The guys in chat are just telling me to wait. And when I ask them how much time does it usually take, they just tell me that they can't tell me how much time it will take just wait. At least I must be knowing that how much maximum time does it take. I'm providing many times my banks debit slip.

Hello dear AskGamblers

Since August 2nd I've tried to make a withdrawal of 600 USD from King Billy Casino.

They've declined all the way saying that they have "card withdrawal issues". From multiple chats with their agents, they've said that I should use Bank Transfer or Skrill, which my account is not eligible for. So my money is stuck.

Three days ago, they told me that they were "in the middle" of fixing the card issue. Now, today, card withdrawal is not an option. So my money is basically stuck and I can't get them to fix the problem.

It is now August 9., and they keep declining the withdrawal.

I look forward to hearing from you.

Sincerely

<full name removed>

I had made a deposit of 1000 on 1st of August and it has not yet been credited in my account. The deposit was a successful deposit but it's showing that my deposit has been rejected.

The guys in chat are just telling me to wait. And when I ask them how much time does it usually take, they just tell me that they can't tell me how much time it will take just wait. At least I must be knowing that how much maximum time does it take.

Hello,

My name is <full name removed>.

I have a problem with the withdrawal with this casino King Billy somehow they lost my transaction and I didn't receive my money for more than 20 days, the amount of money is 2300.3. Usually, they said it takes to 5-7 days for the transaction to appear in my bank account my it didn't appear. I attach a photo of my withdrawal transaction which says accepted.I'm attaching a payment order that they sent me my money which i didn't get and this is what they write in the email (Dear Valeri,

This is a follow-up email concerning your latest issue to the King Billy Support team.

Please note that the payment confirmation of your missed withdrawal is in the attachment. If you haven't received funds for this time - we will clarify the information regarding the refund.

​​​​​​​If you have any additional questions, you are welcome to contact us 24/7 via Live Chat :)

Long Live King Billy!

Play long and prosper!

The King Billy team)

Now I'm gonna attach my bank statement today that I'm gonna show you that I still haven't received this withdrawal, I got all my other ones but not this one this one should be 340 000 Icelandic kronor! + I have reciept for all my other withdraws but not for this one that I'm talking about 2300.3