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King Billy Casino - Neosurf deposit

RESOLVED
Complaint Info
Disputed casino King Billy Casino
Reason Amount not credited
Amount $ 49.14
18kangas South Australia Message
Posted on November 19, 2019

Hi I made a deposit via neosurf and It left my neosurf account and hasn't been credited to my kingbillycasino.com account its 9days now I had contacted neosurf straight away they advised me the transaction was instant and to contact kingbillycasino.com which I had done I have sent through screenshot of transaction and transaction number still nothing and was told to wait 1-3 days I did now they told me 7working days still nothing it's been over 9days now since I made a so called instant deposit method I am very pissed off with the help from this casino as I have a transaction number

AskGamblers
Posted on November 19, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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