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Sun Palace Casino - Keep stalling on making my payment

RESOLVED
fb_10153300830357503 United States
Posted on June 13, 2016.

I put in for my withdraw on May 21st. I sent everything they needed for verification. I contact them once a week just to hear the same thing itll be a few more days. The ach is down using secondary which is backed up and will be a few more days. I finally ask for them to just send check they agreed at this point that would be quicker and that was a week ago contacted them this week and i get the samething few more days ill get email when sent. I feel like im never going to get paid just be given the run around

Posted on June 13, 2016.

Dear fb,
Your first payment has been sent and confirmed by our processor. You should be receiving your payment any day. Please contact our Finance Dept if you have any further questions. Thank you

AskGamblers
Posted on June 17, 2016.

Dear @fb_10­153­300­830­357503,

Are there any updates on your issue? We hope you received your payment and we could close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

Thank you for your cooperation.

Sun Palace Casino complaints

  • 14 of 30 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 1,785 USD avg amount

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