3 years ago
Hello team, I had deposited Rs 1150 on 15th December but till now the amount has not been credited in my account. I have complained many times but till now they have not deposited my money. Nor are they giving the details of their payment provider. And just say one thing that we do not have any update. Today is 30th December but they have no answer. I am very frustrated. please get my money back... I requesting you plz help me.
AskGamblers
3 years ago
• Support Team
Dear @Omsagarsharma,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
JungliWIN Casino
3 years ago
• Representative
Dear OMSAGARSHARMA, we are doing our best to make the refund. The financial department has already created the transaction, so we kindly ask you to wait for transfer from payment provider to your bank account. Let us know, when transaction will be completed, please.
Thanks for your cooperation!
Thanks for your cooperation!
3 years ago
Hey @jungliwin_casino, I have already given you my bank details but till now I have not received my money in my bank account. Send my money to my given bank as soon as possible.
Please do your work on time.
Please do your work on time.
JungliWIN Casino
3 years ago
• Representative
Dear OMSAGARSHARMA, in order to withdraw your funds we ask you to provide us on support@jungliwin.com with the following information:
Bank Account Holder's Name -
Bank Account Number -
Amount -
Bank Name -
Bank Branch Name -
Bank Address IFSC -
Also, you can make a minimum deposit via Astropay, so the method will be available for withdrawal.
Thanks for understanding!
Bank Account Holder's Name -
Bank Account Number -
Amount -
Bank Name -
Bank Branch Name -
Bank Address IFSC -
Also, you can make a minimum deposit via Astropay, so the method will be available for withdrawal.
Thanks for understanding!
JungliWIN Casino Complaint Stats
Resolved
19 / 20
Avg. Amount
$398
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Screenshot