I have been waiting 3 weeks for my redeption to be approved. My account has already been verified. They asked me to send in the cards I used, which I have now done twice. Each time after they say it will be 24-48 hours. But I never hear anything or get replies to my questions. They used to have a live chat, that doesn't even work anymore unless they blocked me. I just want my funds or a refund, should not take this long!
AskGamblers
Dear Jackpota Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
This is just a screenshot of the emails I get over and over again. I dont think they even read my reply explaining I got a new debit card, so no longer have the old card.
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