I have reached multiple times about my redemption of 2800sc since the 7th of January nothing has happened. Been told multiple times the relevant is looking into it or the security is awaiting approval. I have submitted every thing they asked for. I am verified already. I have not broken any rules. I spent a good amount to get there too. I have been waiting almost 3 weeks now. Please Jackpota make things right.
Complaint Info

Dear Jackpota Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
i finally got my payment took almost 3 weeks

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Jackpota Casino Complaints
- 3 of 11 resolved
- 3 days avg response
- 4 days avg complaint life
- 6,134 USD avg amount
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Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
$4,611
Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...
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Resolved
Jackpota Casino - AppleCare verification issue
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
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Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
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Unresolved
Jackpota Casino - Not honoring redemption
$7,800
Unresolved
Jackpota Casino - Not honoring redemption
I won the community sweep major jackpot on 1/7 for $7800 I was approved through the verification process. Once I put my redemptions in they locked my ...
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