I have requested a redemption from Jackpota.com on July 7th. I received an email from them stating the winnings should hit my bank account within 3 business days. Since then i go back and forth, they are telling me that the relevant team is working on it. No emails to inquire additional informations nor to let me know when they are processing the payment. Chatted with few agents, all gave me different informations. Yesterday i was asked again about the bank account number and routing which i provided at the time of request but i sent them again. Still no update. I don’t think is a reliable site.
Complaint Info
This morning i finally received the winnings into my bank account

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Jackpota Casino Complaints
- 3 of 11 resolved
- 3 days avg response
- 4 days avg complaint life
- 6,134 USD avg amount
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Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
$4,611
Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...
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Resolved
Jackpota Casino - AppleCare verification issue
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
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Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
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Resolved
Jackpota Casino - My 2800 sc redmption is still processing
$2,800
Resolved
Jackpota Casino - My 2800 sc redmption is still processing
I have reached multiple times about my redemption of 2800sc since the 7th of January nothing has happened. Been told multiple times the relevant is ...
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