After attempting to cash out 4000sc, they asked for additional pictures to verify. Ive submitted what they have requested at least 4 times. I jave reached out numerous times over several weeks attempting to get this resolved. It's been nearly 2 months and they refuse to assist. Ive contacted them numerous times and no one is willing to assist me. I have attached screenshot of parts of the conversations with 2 customer service representatives. I do not believe they intend on paying out a large win.
Complaint Info

Dear Jackpota Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Jackpota Casino Complaints
- 3 of 11 resolved
- 3 days avg response
- 4 days avg complaint life
- 6,134 USD avg amount
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Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
$4,611
Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...
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Resolved
Jackpota Casino - AppleCare verification issue
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
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Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
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Resolved
Jackpota Casino - My 2800 sc redmption is still processing
$2,800
Resolved
Jackpota Casino - My 2800 sc redmption is still processing
I have reached multiple times about my redemption of 2800sc since the 7th of January nothing has happened. Been told multiple times the relevant is ...
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