Jackpota Casino - Jackpota has been delaying my redemption - Complaint Unsolved

Jackpots has been delaying my redemption process for 8,028.49.

I had already been verified and redeemed a lesser amount from them before with no issues.

Now that I am trying to redeem they’ve restricted my account and asked for more verification. I have submitted my verification to them five times and got the same response that it would be fixed in 24-48 hours.

I have contacted live chat, support, and their social account multiple times. It seems like at this point they are just stalling so they do not pay out.

I will attach screenshots of live chat, emails, and redemption amount.

AskGamblers

Dear Jackpota Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Jackpota Casino - Jackpota has been delaying my redemption

Complaint Info

Disputed casino

Reason

Amount

$ 8028.49

Jackpota Casino Complaints

Jackpota Casino - Locked account and unpaid USD 4611 USD redemption

Jackpota Casino - AppleCare verification issue

Jackpota Casino - Need all the help I can because they’re trying to run from paying

Jackpota Casino - My 2800 sc redmption is still processing