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GDay Casino - Giving me hard time with bank wire transfer

RESOLVED
Complaint Info
Disputed casino GDay Casino
Reason Delayed payment
Amount $ 2095
Posted on October 23, 2019

I have a withdrawal for $2095 from Gday Casino, I have repeated been told the swift code is wrong and the bank keeps declining the transfer, I have checked with the bank there is no problem from their end but I keep but I keep getting told the same thing from casino accounts, I have sent so many emails, screenshots, bank statements etc, It has been nearly 2 weeks and I am still getting the same reply, I am completely at a loss, I just keep getting the same response it is so frustrating, there is no problem with my bank, Gday Casino have made withdrawals into it before!!!

Posted on October 25, 2019

Dear Tiffwiff,

Payment has been sent again with the correct details on 23 October and it has not been returned yet.

You should see the funds in your account within 8 working days.

Kind regards,

The Gday Casino Team

AskGamblers
Posted on October 29, 2019

Dear @tiffwiff,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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